Vtech TL7600 User Manual - Page 32

Maintenance and Troubleshooting Troubleshooting If you have difficulty with your headset, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. My headset doesn't work at all. • Make sure the power cord is securely plugged in. • Make sure the battery connector is securely plugged into the cordless headset. •  Make sure the telephone line cord is securely and firmly plugged into the headset or telephone base and the telephone wall jack. •  Charge the battery in the cordless headset for at least 6 hours. For optimum daily performance, return the cordless headset to its charger when not in use. •  Reset the headset base or charger. Unplug the unit's electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless headset and headset base or charger to reset. • You may need a new battery. Please refer to page 4 of this user's manual. I cannot get a dial tone. • First, try all the suggestions above. • Move the cordless headset closer to the headset or telephone base. You might have moved out of range. 27