Vtech VCS752 User Manual - Rev 1 - Page 71

Conference Phone with Wireless Mics., with Wireless Mics.

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Troubleshooting If that still does not work, you might have a defective battery or a defective wireless mic. Please contact customer service for assistance. Note: Every time the base unit is powered up, the wireless mics will need some time to connect to the base unit. Please allow at least one minute for the wireless mic and base unit to synchronize before use after the base unit has powered up. Note: If your have more than one ErisStation Conference Phone with Wireless Mics in the office, use the Locate function (MENU > Status > Wireless microphone) to identify the wireless mics that are connected to the corresponding base unit. Make sure that they are not mixed up between each of your ErisStation Conference Phone with Wireless Mics. The callers cannot hear me when I am using the wireless mic. • Make sure the wireless mic is not muted during a call. • Move the wireless mic closer to the base unit. It may be out of range. • Speak into the wireless mic from a distance of no more than 3 feet. • Reset the base unit. Unplug the AC power cord from the wall outlet. Wait for approximately 15 seconds, and then plug it back in. Allow at least one minute for the wireless mic and base unit to synchronize. • If your have more than one ErisStation Conference Phone with Wireless Mics in the office, use the locate function (MENU > Status > Wireless microphone) to identify the wireless mics that are connected to the corresponding base unit. Make sure that they are not mixed up between each of your ErisStation Conference Phone with Wireless Mics. • Other electronic products such as HAM radios and other DECT phones can cause interference with your ErisStation Conference Phone with Wireless Mics. Try installing your ErisStation Conference Phone with Wireless Mics as far away as possible from these types of electronic devices. Status Indicator on the wireless mic flashes orange. The wireless mic has low battery. • Place the wireless mic onto the charging cradle for recharging. For optimal battery life performances: • Charge the wireless mics for up to 8 hours before the first time of use. • Return the wireless mics to the charging cradle after use. Charge them for at least 30 minutes before subsequent uses. Status Indicator on the wireless mic flashes orange even after a long period of charging. The efficiency of the battery might have been reduced after being used for some time. • Make sure the wireless mic is placed in the charging cradle correctly when charging. • Remove and install the battery again and use it until the battery is fully depleted, and then charge the wireless mic in charging cradle for 8 hours. • If the above measures do not solve the problem, replace the battery. 65

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65
Troubleshooting
If that still does not work, you might have a defective battery or a defective wireless
mic. Please contact customer service for assistance.
Note:
Every time the base unit is powered up, the wireless mics will need some time
to connect to the base unit. Please allow at least one minute for the wireless mic and
base unit to synchronize before use after the base unit has powered up.
Note:
If your have more than one ErisStation Conference Phone with Wireless Mics
in the office, use the
Locate
function (
MENU > Status > Wireless microphone
) to
identify the wireless mics that are connected to the corresponding base unit. Make
sure that they are not mixed up between each of your ErisStation Conference Phone
with Wireless Mics.
The callers cannot hear me when I am using the wireless mic.
•
Make sure the wireless mic is not muted during a call.
•
Move the wireless mic closer to the base unit. It may be out of range.
•
Speak into the wireless mic from a distance of no more than 3 feet.
•
Reset the base unit. Unplug the AC power cord from the wall outlet. Wait for
approximately 15 seconds, and then plug it back in. Allow at least one minute for
the wireless mic and base unit to synchronize.
•
If your have more than one ErisStation Conference Phone with Wireless Mics
in the office, use the locate function (
MENU > Status > Wireless microphone
)
to identify the wireless mics that are connected to the corresponding base
unit. Make sure that they are not mixed up between each of your ErisStation
Conference Phone with Wireless Mics.
•
Other electronic products such as HAM radios and other DECT phones can
cause interference with your ErisStation Conference Phone with Wireless Mics.
Try installing your ErisStation Conference Phone with Wireless Mics as far away
as possible from these types of electronic devices.
Status Indicator on the wireless mic flashes orange.
The wireless mic has low battery.
•
Place the wireless mic onto the charging cradle for recharging.
For optimal battery life performances:
•
Charge the wireless mics for up to 8 hours before the first time of use.
•
Return the wireless mics to the charging cradle after use. Charge them for at
least 30 minutes before subsequent uses.
Status Indicator on the wireless mic flashes orange even after a long period of
charging.
The efficiency of the b
attery might have been reduced after being used for some
time.
•
Make sure the wireless mic is placed in the charging cradle correctly when
charging.
•
Remove and install the battery again and use it until the battery is fully depleted,
and then charge the wireless mic in charging cradle for 8 hours.
•
If the above measures do not solve the problem, replace the battery.