Weslo Cadence Ex14 Treadmill Canadian English Manual - Page 12

MAINTENANCE AND TROUBLE-SHOOTING Most treadmill problems can be solved by following the steps below. Find the symptom that applies, and follow the steps listed. If further assistance is needed, please call our Customer Service Department tollfree at 1-888-936-4266, Monday through Friday, 8h00 until 18h30 Eastern Standard Time (excluding holidays). PROBLEM: The power does not turn on SOLUTION: a. Make sure that the power cord is plugged into a surge protector, and that the surge protector is plugged into a properly grounded outlet. (See HOW TO PLUG IN THE POWER CORD on page 7.) Use only a CUL-listed surge protector, rated at 15 amps, with a 1 mm2 (14-gauge) cord of 1.5 m (5 ft.) or less in length. b. After the power cord has been plugged in, make sure that the key is fully inserted into the console. c. Check the circuit breaker located on the treadmill frame near the power cord. If the switch protrudes as shown, the circuit breaker has tripped. To reset the circuit breaker, wait for five minutes and then press the switch back in. c Tripped Tripped Reset Reset PROBLEM: The power turns off during use SOLUTION: a. Check the circuit breaker located on the treadmill frame near the power cord (see the drawing above). If the circuit breaker has tripped, wait for five minutes and then press the switch back in. b. Make sure that the power cord is plugged in. c. Remove the key from the console. Reinsert the key fully into the console. d. If the treadmill still will not run, please call our Customer Service Department, toll-free. PROBLEM: The displays of the console do not function properly SOLUTION: a. Check the batteries in the console. If the batteries need to be replaced, see "BATTERY INSTALLATION" on page 8. Most problems are the result of drained batteries. b. Remove the screws from the hood, and carefully remove the hood. Locate the Reed Switch (76) and the Magnet (47) on the left side of the Pulley (77). Turn the Pulley until the Magnet is aligned with the Reed Switch. Make sure that there is a gap of about 3 mm (1/8 in.) between the Magnet and the Reed Switch. If necessary, loosen the Reed Switch Screw (17) and move the Reed Switch slightly. Retighten the Screw. Re-attach the hood, and run the treadmill for a few minutes to check for a correct speed reading. b 3 mm 76 17 Top View 77 47 12