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Western Digital My Cloud EX2100 User Manual - Page 74

Media Types Supported, Audio files, Image Files

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Media Types Supported PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC Audio files 3GP AAC AC3 AIF ASF FLAC LPCM M4A M4B MP1 MP2 MP3 MP4 MPA OGG WAV WMA Video files 3GP ASF AVI DivX DV DVR-MS FLV M1V M2TS M4P M4V MKV MOV MP1 MP4 MPE MPEG1 MPEG2 MPEG4 MPG MTS QT QTI QTIF RM SPTS TS VDR VOB WMV Xvid Image Files BMP JPEG PNG TIF Note: Some devices may not support playback of all these files. Please refer to your device's user manual to see which formats are supported. WD MY CLOUD USER MANUAL 68

Section	Page
Registering Your WD Product	3
Important User Information	7
Important Safety Instructions	7
Recording Your WD Product Information	8
Product Overview	9
Package Contents	9
Requirements	9
Operating System	9
Web Browsers	9
Local Network	9
Internet	10
Product Components	10
LEDs	13
Pre-installation Instructions	14
Handling Precautions	14
Getting Started	15
Preparing your Device for Use	15
Adding a Hard Drive to your Device	15
Physically Connecting your Device	16
Setting Up your Device	17
Accessing Content	19
Mapping the Public Folder (Windows)	20
The Dashboard at a Glance	21
Launching the Dashboard	21
The Dashboard Home Page	23
Information Icons	24
Navigation Icons	24
Viewing Device Status and Making Updates on the Home Page	25
Managing Alerts	31
Obtaining Customer Support	32
Logging Out and Shutting Down your Device	33
Common Tasks	34
Managing Users and Groups	35
About Users	35
Viewing Users	35
Adding a Single User	36
Adding Multiple Users	36
Editing User Settings	37
Updating a User Password	38
Assigning a User to a Group	38
User Quotas	38
Removing a User	39
About Groups	40
Viewing Groups	40
Adding a Group	40
Editing Group Settings	40
Assigning Share Access to Groups	41
Assigning Quotas to a Group	41
Removing a Group	42
Managing Shares	43
About Shares	43
Viewing a List of Shares	43
Creating a New Share	44
Editing Share Settings	44
Making a Share Private	45
Deleting a Share	45
Accessing the Contents of a Share Locally	45
Accessing Your Cloud Remotely	47
Enabling Cloud Access for the WD My Cloud Device	47
Configuring Cloud Access for a User	47
WDMyCloud Access	47
Cloud Device Access	48
Access Your Files with iOS and Android Mobile Apps	48
WD My Cloud Mobile App	48
WD Photos Mobile App	50
Backing Up and Retrieving Files	53
About Backups	53
Managing a USB Device and USB Backups	53
Connecting a USB Drive	53
Creating a USB Backup	54
Remote Backups	56
Creating a Remote Backup	56
Recovering a Remote Backup	57
Internal Backups	57
Creating an Internal Backup	57
Initiating an Immediate Internal Backup	58
Viewing Backup Details	58
Modifying a Backup Job	58
Deleting a Backup Job	58
Cloud Backups	59
Enabling ElephantDrive Cloud Backup	59
Backing Up with ElephantDrive	60
Enabling an Amazon S3 Cloud Backup	60
Camera Backups	61
Creating a Camera Backup	61
Managing Storage on WD My Cloud	63
About Storage	63
RAID Storage	63
Viewing the Current RAID Mode	64
Changing the RAID Mode	64
Disk Status	66
Viewing Hard Drive Information	66
iSCSI Storage	67
Creating an iSCSI Target	67
Enabling / Disabling an iSCSI Target	68
Modifying an iSCSI Target	68
Enabling iSCSI iSNS Client	68
Deleting an iSCSI Target	69
Volume Virtualization	69
Creating a Virtualized Volume	69
Connecting a Virtualized Volume to a Target	70
Modifying a Virtualized Volume	70
Managing Apps on WD My Cloud	71
About Apps	71
Managing Apps	71
Viewing Apps	71
Adding an App	72
Manually Adding an App	72
Deleting an App	72
Updating an App	72
Playing/Streaming Videos, Photos, & Music	73
Media Servers	73
Media Server Overview	73
iTunes Overview	73
Media Types Supported	74
Media Storage	75
Enabling DLNA and iTunes	75
Enabling DLNA	75
Enabling iTunes	76
Adding Media Content to the Folders	77
Accessing Your My Cloud Device Using Media Players	77
WD Media Players	78
Other Media Players	78
DLNA Devices	78
Accessing Your My Cloud Device Using iTunes	78
Streaming Media in iTunes	79
Configuring Settings	80
General	80
Accessing the General Screen	81
Device Profile	82
Language and Clock	82
Cloud Access	83
Energy Saver	85
Mac Backups	86
Services	87
Network	88
Network Profile	89
Network Services	89
Network UPS	93
Windows Services	93
Remote Server	95
Port Forwarding	95
Media	96
Utilities	97
System Diagnostics	98
Restore to Default	99
System Configuration	100
Device Maintenance	100
Scan Disk	101
Format Disk	101
ISO Mounting	102
Creating an ISO Share	102
Viewing the Details of an ISO Share	103
Modifying an ISO Share	103
Deleting an ISO Share	103
Notifications	104
Notifications Email	104
Notification Display	105
Firmware Update	106
Auto Update	106
Available Updates	107
Manual Update	107
Regulatory Information	108
Regulatory Compliance	108
Federal Communications Commission (FCC) Class B Information	108
FCC Requirements, Part 15	108
ICES/NMB-003 Compliance	108
Safety Compliance	108
CE Compliance for Europe	109
GS Mark (Germany only)	109
KC Notice (Republic of Korea only)	109
VCCI Statement	109
Environmental Compliance (China)	109
Appendices	110
Appendix A: WD My Cloud Quick User Guide	110
Logging into WD My Cloud	110
The Dashboard Home Page	111
Appendix B: Safe Mode Firmware Update Procedures	114
Appendix C: WD My Cloud Action Icons	115
Appendix D: WD My Cloud Device URLs and Names	117
Device URL	117
Device Name	117
Appendix E: Creating a User Import File	118
User Import File format	118
Field Definitions	118
Sample User Import File	119