Western Digital WDBACC0020HBK User Manual - Page 20

WD LIVEWIRE POWERLINE AV NETWORK KIT USER MANUAL 68 WD Livewire Network Maintenance The firmware for your WD Livewire network can be upgraded to the latest release, which includes product fixes and enhancements. To ensure you receive the latest update, we recommend registering your product at http://register.wdc.com. This chapter describes how to upgrade firmware and perform simple troubleshooting. Solutions to more serious problems may require contacting your dealer or an authorized service center for assistance. For more information, refer to WD Service and Support on the second page of this user manual. Firmware Upgrade Firmware is an important set of instructions that tells your WD Livewire devices how to operate, what the interactive screens look like, and how to do what you tell it to do. Important: Make sure that all the devices' AC power adapters remain connected and plugged in during the firmware update. A power disruption during the update process can corrupt the firmware and render the device(s) unusable. To update the firmware: 1. Go to http://support.wdc.com. Click Downloads, then the product name (or photo) and download the latest firmware update file for your WD Livewire device to your computer. 2. Connect your computer or router to port 1 on a WD Livewire device. 3. Launch the WD Livewire Utility program on your computer. Click Upgrade Firmware. WD LIVEWIRE NETWORK MAINTENANCE - 17