Western Digital WDBBEP0010BBK WD SmartWare User Manual - Page 49

Using the Drive Settings Drive Erase Function, Using the Drive Unlock Utility, Drive is locked

Page 49 highlights

WD SMARTWARE SOFTWARE USER MANUAL Using the Drive Settings Drive Erase Function To erase your My Book or My Passport drive when it is not locked: 1. Click the Settings tab to display either the WD SmartWare Settings tab display or the drive management Drive Settings screen (see Figure 4 on page 13). 2. If you opened the WD SmartWare Settings tab display, click Set Up Drive to display the WD SmartWare Drive Settings screen. 3. On the Drive Settings screen, click Drive Erase to display the Erase Drive dialog: 4. On the Erase Drive dialog: a. Read the warning about the loss of data if you erase your drive. b. Click the I understand check box to signify that you accept the risk. c. Click Drive Erase. After the drive erase operation completes, go to support.wdc.com and see Knowledge Base answer ID #5419 for information about downloading and restoring the WD SmartWare software and disk image on your My Book or My Passport drive. Note: Erasing your drive also removes your password. If you still want to use a password to protect your drive, you will need to re-create it after restoring the WD SmartWare software and disk image. (See "Password Protecting the Drive" on page 25.) Using the Drive Unlock Utility To erase your My Book or My Passport drive when it is locked and you have forgotten or lost your password: 1. If you do not see a prompt to provide your password, then either: • Click the drive image above the Drive is locked prompt on the Home screen to display the WD SmartWare drive unlock dialog: • Start the WD SmartWare Drive Unlock utility by either: - Using your computer's file management utility to open the WD Unlock virtual CD and double-clicking the Unlock.exe file MANAGING AND CUSTOMIZING THE DRIVE - 45

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WD SMARTWARE SOFTWARE
USER MANUAL
MANAGING AND CUSTOMIZING THE DRIVE
– 45
Using the Drive Settings Drive Erase Function
To erase your My Book or My Passport drive
when it
is not locked:
1.
Click the
Settings
tab to display either the WD SmartWare Settings tab display or the
drive management Drive Settings screen (see Figure 4 on page 13).
2.
If you opened the WD SmartWare Settings tab display, click
Set Up Drive
to display
the WD SmartWare Drive Settings screen.
3.
On the Drive Settings screen, click
Drive Erase
to display the Erase Drive dialog:
4.
On the Erase Drive dialog:
a.
Read the warning about the loss of data if you erase your drive.
b.
Click the
I understand
check box to signify that you accept the risk.
c.
Click
Drive Erase
.
After the drive erase operation completes, go to
support.wdc.com
and see Knowledge
Base answer ID #5419 for information about downloading and restoring the
WD SmartWare software and disk image on your My Book or My Passport
drive.
Note:
Erasing your drive also removes your password. If you still want to use a
password to protect your drive, you will need to re-create it after restoring
the WD SmartWare software and disk image. (See “Password Protecting
the Drive” on page 25.)
Using the Drive Unlock Utility
To erase your My Book or My Passport drive when it is locked and you have forgotten or
lost your password:
1.
If you do not see a prompt to provide your password, then either:
Click the drive image above the
Drive is locked
prompt on the Home screen to
display the WD SmartWare drive unlock dialog:
Start the WD SmartWare Drive Unlock utility by either:
-
Using your computer’s file management utility to open the WD Unlock virtual
CD and double-clicking the Unlock.exe file