Whirlpool GEW9868KT Use and Care Guide - Page 10

Troubleshooting - dryer troubleshooting

Page 10 highlights

From Inside the Dryer Cabinet Lint should be removed every 2 years, or more often, depending on dryer usage, Cleaning should be done by a qualified person. From the Exhaust Vent Lint should be removed every 2 years, or more often, depending on dryer usage. The dryer light automatically turns on inside the dryer drum when you open the door. To change the drum light 1. Unplug dryer or disconnect power. 2. Open the dryer door. Locate the light bulb cover on the back wall of the dryer. Remove the screw located in the lower right corner of the cover. Remove the cover. 3. Turn bulb counterclockwise. Replace the bulb only with a 10-watt appliance bulb. Replace the cover and secure with the screw. 4. Plug in dryer or reconnect power. TROUBLESHOOTING First try the solutions suggested here and possibly avoid the cost of a service call... Message Codes • For error message "PF" (power failure), check the following: Is the dryer connected to the power supply? Was the dryer connected to a power supply during installation or a power failure? Press START to resume operation or press STOP/CANCEL to cancel the cycle. Was the drying cycle interrupted by a power failure? Press START to resume operation or press STOP/CANCEL to cancel the cycle. • For error message "El" or "E2" (service codes): Service is required, call for service. Clothes are not drying satisfactorily • Checkthe following: Is the lint screen clogged with lint? Is the exhaust vent or outside exhaust hood clogged with lint, restricting air movement? Run the dryer for 5-10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement, clean exhaust system of lint or replace exhaust vent with a heavy metal or flexible metal vent. See your Installation Instructions. Is the exhaust vent crushed or kinked? Replace with a heavy metal or flexible metal vent. See your Installation Instructions. Has a fuse blown, or a circuit breaker tripped? Electric dryers use 2 household fuses or breakers. The drum may be turning but you may not have heat. 10 Has an air dry cycle been selected? Select the right cycle for the types of garments being dried. See "Drying, Cycle and Temperature Tips." Is the automatic cycle ending early? The load may not be contacting the electronic sensor strips, level the dryer. For gas dryers, is the valve open on the supply line? Are fabric softener sheets blocking the grille? Use only one fabric softener sheet and only use it once. Is the dryer located in a room with temperature below 45°F (7°C)? Proper operation of dryer cycles requires temperatures above 45°F (7°C). • Was a cold rinse water used? Was the load very wet? Expect longer drying times with items rinsed in cold water and with items that hold moisture (cottons). • Is the load too large and heavy to dry quickly? Separate the load to tumble freely, Dryer will not run • Check the following: Is the power cord plugged in? Has a fuse blown, or has circuit breaker tripped? Was a regular fuse used? Use a time-delay fuse. Is the dryer door firmly closed? Was the START pad firmly pressed? Is a cycle selected? Unusualsounds • Has the dryer had a period of non-use? If the dryer hasn't been used for a while, there may be a thumping sound during the first few minutes of operation, • Is it a gas dryer? The gas valve clicking is a normal operating sound, Lint onload • Is the lint screen clogged? Clean lint screen, Check for air movement. • Is the load properly sorted? Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Also sort by color. • Is the load too big or too heavy? Dry smaller loads so lint can be carried to the lint screen. Was the load overdried? Use correct dryer settings for load type. See "Drying, Cycle and Temperature Tips." Overdrying can cause lint-attracting static electricity. • Was paper or tissue left in pockets? Clean out pockets before drying. • Is pilling being mistaken for lint? Pilling (surface fuzz) is caused by normal wear and laundering. Stains on load or color change Was dryer fabric softener properly used? Add dryer fabric softener sheets at the beginning of the cycle. Fabric softener sheets added to a partially-dried load can stain garments,

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From
Inside
the
Dryer
Cabinet
Lint should
be removed
every 2 years, or more often, depending
on dryer
usage, Cleaning
should be done by a qualified
person.
From
the Exhaust
Vent
Lint should
be removed
every 2 years, or more often, depending
on dryer
usage.
The dryer light automatically
turns on inside the dryer drum when
you open the door.
To
change
the
drum
light
1.
Unplug dryer
or disconnect
power.
2.
Open the dryer door. Locate the light bulb cover on the back
wall of the dryer. Remove the screw located
in the lower
right
corner of the cover. Remove the cover.
3.
Turn bulb counterclockwise.
Replace the bulb only with a
10-watt
appliance
bulb. Replace the cover and secure with
the screw.
4.
Plug in dryer or reconnect
power.
TROUBLESHOOTING
First
try the solutions suggested here and possibly avoid
the cost of a service call...
Message Codes
For
error
message
"PF"
(power
failure),
check
the
following:
Is the dryer connected
to the power
supply?
Was the dryer connected
to a power
supply
during
installation
or a power failure?
Press START to resume operation
or press STOP/CANCEL
to
cancel
the cycle.
Was the drying
cycle interrupted
by a power failure?
Press START to resume operation
or press STOP/CANCEL
to
cancel
the cycle.
For
error
message
"El"
or
"E2"
(service codes):
Service is required, call for service.
Clothes
are not drying satisfactorily
Checkthe
following:
Is the lint screen clogged
with lint?
Is the exhaust
vent or outside
exhaust
hood clogged
with
lint,
restricting
air movement?
Run the dryer for
5-10 minutes.
Hold your hand under the outside
exhaust
hood to check air movement.
If you do not feel air movement,
clean exhaust
system of lint or replace exhaust
vent with
a
heavy metal or flexible
metal vent. See your Installation
Instructions.
Is the exhaust vent crushed
or kinked?
Replace with a heavy
metal or flexible
metal vent. See your Installation
Instructions.
Has a fuse blown, or a circuit
breaker tripped?
Electric dryers
use 2 household
fuses or breakers. The drum may be turning
but you may not have heat.
Has an air dry cycle
been selected?
Select the right cycle for
the types
of garments
being dried.
See "Drying,
Cycle and
Temperature
Tips."
Is the automatic
cycle ending
early? The load may not be
contacting
the electronic
sensor
strips, level the dryer.
For gas dryers, is the valve open on the supply
line?
Are fabric softener
sheets
blocking
the grille? Use only one
fabric softener
sheet and only use it once.
Is the dryer located
in a room with
temperature
below
45°F (7°C)?
Proper operation
of dryer cycles
requires temperatures
above
45°F (7°C).
Was
a
cold rinse water
used? Was the load very wet?
Expect
longer drying times
with items rinsed in cold water
and with
items that hold moisture
(cottons).
Is
the
load
too
large and heavy
to
dry quickly?
Separate the load to tumble
freely,
Dryer will not run
Check
the following:
Is the power cord plugged
in?
Has a fuse blown,
or has circuit
breaker tripped?
Was a regular fuse used? Use a time-delay
fuse.
Is the dryer door firmly
closed?
Was the START pad firmly
pressed?
Is a cycle selected?
Unusualsounds
Has
the
dryer
had a period
of non-use?
If the dryer hasn't
been used for a while, there may be a
thumping
sound
during the first few minutes
of operation,
Is it
a
gas dryer?
The gas valve clicking
is a normal operating
sound,
Lint onload
Is the lint
screen
clogged?
Clean lint screen, Check for air movement.
Is
the
load
properly
sorted?
Sort lint givers (towels, chenille)
from lint takers (corduroy,
synthetics).
Also sort by color.
Is the load
too
big
or too
heavy?
Dry smaller
loads so lint can be carried to the lint screen.
Was the
load
overdried?
Use correct
dryer settings
for load type. See "Drying,
Cycle
and Temperature
Tips."
Overdrying
can cause lint-attracting
static electricity.
Was
paper
or tissue
left in pockets?
Clean out pockets
before drying.
Is
pilling
being mistaken
for
lint?
Pilling (surface
fuzz) is caused
by normal wear and
laundering.
Stains
on load or color change
Was dryer
fabric
softener
properly
used?
Add dryer fabric softener
sheets at the beginning
of the cycle.
Fabric softener
sheets added to a partially-dried
load can
stain garments,
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