Whirlpool WCI55US0JB Owners Manual - Page 10

TROUBLESHOOTING Try the solutions suggested here first in order to avoid the cost of an unnecessary service call. Nothing will operate Excessive heat around cookware on cooktop ■ Is the cooktop wired properly? See the Installation Instructions for more information. ■ Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Cooktop will not operate ■ Is the cooktop control set correctly? Touch the display area on the control panel to select a cooking surface before selecting a function. ■ Is the "Key Lock" Cooktop Lockout set? See "Key Lock" section. ■ Has the cooktop turned off by itself? The power off key was unintentionally touched. Press power key again. Reset the cooktop. ■ Is the cookware the proper size? Use cookware about the same size as the surface cooking area. Cookware should not extend more than 1/2" (1.3 cm) outside the cooking area. Cooktop cooking results not what expected ■ Is the proper cookware being used? See "Cookware" section. ■ Is the cooktop control set to the proper heat level? See "Function" section. ■ Is the cooktop level? Level the cooktop. See the Installation Instructions. Display shows messages ■ Is the display flashing "F" and numbers? If "F" and a number are alternately flashing on the display, refer to the following table for possible solutions. DISPLAY CODE F0E1 F0EA F0E2, F0E4, F0E6, F0E8, F0EC, F1E1, F6E1, F7E5, F7E6 d E [when the cooktop is off] e.g. BOILING : e.g. [Power level lower than level requested] DESCRIPTION POSSIBLE CAUSES SOLUTION Cookware is detected but it is not compatible with requested operation. The cookware is not well positioned on the cooking zone, or it is not compatible with one or more cooking zones. Press On/Off button twice to remove the F0E1 code and restore the functionality of the cooking zone. Then, try to use the cookware with a different cooking zone, or use different cookware. The control panel switches off because of excessively high temperatures. The internal temperature of electronic parts is too high. Wait for the cooktop to cool down before using it again. Disconnect the cooktop from the power supply. Wait a few seconds then reconnect the cooktop to the power supply. If the problem persists, call the service center and specify the error code that appears on the display. The cooktop does not switch heat DEMO MODE on. up. The functions do not come on. Follow the instructions in the "DEMO MODE" paragraph. The cooktop does not allow a special function to be activated. The power regulator limits the See paragraph "Power management". power levels in accordance with the maximum value set for the cooktop. The cooktop automatically sets The power regulator limits the See paragraph "Power management". a minimum power level to ensure power levels in accordance with that the cooking zone can be used. the maximum value set for the cooktop. Operational cooktop sounds ■ Is there a low humming? This occurs when cooking at high power. The cause of this is the amount of energy that is transmitted from the appliance to the cookware. This sound will quiet or go away when the power is turned down. ■ Is there a crackling? This sound occurs when cookware is used that consists of different materials. The noise is caused by vibrations in the joint faces between the different layers. It may change depending on the amount and type of food being cooked. ■ Is there a fan noise? The electronics require a controlled temperature in order to function reliably. The cooktop is fitted with a fan that runs at various speeds according to the temperature detected. The fan may also continue to run even after the cooktop has been switched off, if the temperature it detects is too high. 10