Whirlpool WDF560SAFW Use & Care Guide - Page 13

Troubleshooting First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code with your mobile device, or visit www.whirlpool.com/product_help. In Canada, visit www.whirlpool.ca. Contact us by mail with any questions or concerns at the address below: In the U.S.A.: Whirlpool Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 Please include a daytime phone number in your correspondence. In Canada: Whirlpool Brand Home Appliances Customer eXperience Centre 200 - 6750 Century Ave. Mississauga, Ontario L5N 0B7 PROBLEM DISHWASHER DOES NOT RUN DETERGENT REMAINS IN THE DISPENSER OR TABLET IS ON BOTTOM OF TUB CYCLE RUNS TOO LONG DISHWASHER NOT DRYING WILL NOT FILL SOLUTION NOTE: It is normal for the dishwasher to repeatedly pause several times during a cycle. If the Start/Resume light is blinking, close the door and push START/RESUME. Be sure the door is closed and latched. Be sure you have disabled Sleep mode by pressing either Start/Resume or Cancel, or opening and closing the door before selecting your cycle/option. Check that there is not an interference with large casserole dishes and the wash system at the back of the dishwasher. Check to see if any items are protruding through the bottom or back of the rack. Also check to see if tall items are hitting the upper rack or spray arm. Adjust loading as necessary to ensure door is closed and latched. Be sure you have selected a cycle. See "Cycle and Option Descriptions" section. Be sure there is power to the dishwasher. A circuit breaker or fuse may have tripped. If lights other than Start/Resume blink and the unit will not run, you will need to call for service. Check for dishware such as cookie sheets, cutting boards, or large containers, etc., that may be blocking the detergent dispenser from opening properly. Be sure your detergent is fresh and lump free. Be sure the cycle has completed (the Clean light is on). If it has not completed, you will need to resume the cycle by closing the door and pressing Start/Resume. NOTES: ■ To use less water and reduce energy consumption, you will encounter cycles that typically run for up to 3 hours. ■ A water heater setting of 120°F (49°C) is best. The dishwasher will delay longer while heating cooler water. ■ Some options will add time to the cycle. See "Cycle and Option Descriptions" section. The Heat Dry option adds approximately 45 minutes. Try the 1 Hour Wash cycle. Run the hot water at a faucet close to the dishwasher before starting the cycle. NOTE: Plastic and items with nonstick surfaces are difficult to dry because they have a porous surfaces which tend to collect water droplets. Towel drying may be necessary. Use of rinse aid along with the Heat Dry option is needed for proper drying. Proper loading of items can affect drying. (See specific loading instructions within this guide.) Glasses and cups with concave bottoms hold water. This water may spill onto other items when unloading. ■ Unload the bottom rack first. ■ Locate these items on the more slanted side of the rack for improved results. Be sure the water is turned on to the dishwasher. Check that the overfill protection float is free from obstructions. See "Parts and Features" section. Check for suds in the dishwasher. If foam or suds are detected, the dishwasher may not operate properly or may not fill with water. See "Blinking Lights" in "Troubleshooting" section. 13