Whirlpool WED6400S Use and Care Manual - Page 25
Assistance, Service - dryer troubleshooting
UPC - 883049025087
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Cycle time too short Excessive Weight Hazard Use two or more people to move and install dryer. Failure to do so can result in back or other injury. • Is the automatic cycle ending early? The load may not be contacting the sensor strips. Level the dryer. Change the dryness level setting on Automatic Cycles. Increasing or decreasing the dryness level will change the amount of drying time in a cycle. Lint on load • Is the lint screen clogged? Clean lint screen. Check for air movement. Stains on load or drum Was dryer fabric softener properly used? Add dryer fabric softener sheets at the beginning of the cycle. Fabric softener sheets added to a partially dried load can stain your garments. Drum stains are caused by dyes in clothing (usually blue jeans). This will not transfer to other clothing. Loads are wrinkled • Was the load removed from dryer at the end of the cycle? • Was the dryer overloaded? Dry smaller loads that can tumble freely. Odors Have you recently been painting, staining or varnishing in the area where your dryer is located? If so, ventilate the area. When the odors or fumes are gone from the area, rewash and dry the clothing. Is the dryer being used for the first time? The new electric heating element may have an odor. The odor will be gone after the first cycle. ASSISTANCEORSERVICE Before calling for assistance or service, please check "Troubleshooting." It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request. If you need replacement parts If you need to order replacement parts, we recommend that you only use FSP° factory specified parts. These parts will fit right and work right because they are made with the same precision used to build every new WHIRLPOOL ® appliance. To locate FSP® replacement parts in your area: In the U.S.A., call the Customer eXperience Center at 1-800-253-1301, or your nearest designated service center. In Canada, call 1-800-807-6777, or your nearest designated service center. Call the Whirlpool Customer eXperience Center toll free: 1-800-253-1301. Our consultants provide assistance with: • Features and specifications on our full line of appliances. • Installation information. • Use and maintenance procedures. • Accessory and repair parts sales. • Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.). • Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide afterwarranty service, anywhere in the United States. To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages. For further assistance If you need further assistance, you can write to Whirlpool Corporation with any questions or concerns at: Whirlpool Brand Home Appliances Customer experience Center 553 Benson Road Benton Harbor, M149022-2692 Please include a daytime phone number in your correspondence. Accessories U.S.A. To order accessories, call the Whirlpool Customer eXperience Center toll free at 1-800-442-9991 and follow the menu prompts. Or visit our website at www.whirlpool.com. Call the Whirlpool Canada LP Customer Interaction Centre toll free: 1-800-807-6777. Our consultants provide assistance with: • Use and maintenance procedures • Accessory and repair parts sales • Features and specifications on our full line of appliances Referrals to local dealers, repair parts distributors, and service companies. Whirlpool Canada LP designated service technicians are trained to fulfill the product warranty and provide after-warranty service anywhere in Canada. For further assistance If you need further assistance, you can write to Whirlpool Canada LP with any questions or concerns at: Customer Interaction Centre Whirlpool Canada LP 1901 Minnesota Court Mississauga, Ontario L5N 3A7 Please include a daytime phone number in your correspondence. 25