Whirlpool WED6400S Use and Care Manual - Page 25

Assistance, Service - dryer troubleshooting

Page 25 highlights

Cycle time too short Excessive Weight Hazard Use two or more people to move and install dryer. Failure to do so can result in back or other injury. • Is the automatic cycle ending early? The load may not be contacting the sensor strips. Level the dryer. Change the dryness level setting on Automatic Cycles. Increasing or decreasing the dryness level will change the amount of drying time in a cycle. Lint on load • Is the lint screen clogged? Clean lint screen. Check for air movement. Stains on load or drum Was dryer fabric softener properly used? Add dryer fabric softener sheets at the beginning of the cycle. Fabric softener sheets added to a partially dried load can stain your garments. Drum stains are caused by dyes in clothing (usually blue jeans). This will not transfer to other clothing. Loads are wrinkled • Was the load removed from dryer at the end of the cycle? • Was the dryer overloaded? Dry smaller loads that can tumble freely. Odors Have you recently been painting, staining or varnishing in the area where your dryer is located? If so, ventilate the area. When the odors or fumes are gone from the area, rewash and dry the clothing. Is the dryer being used for the first time? The new electric heating element may have an odor. The odor will be gone after the first cycle. ASSISTANCEORSERVICE Before calling for assistance or service, please check "Troubleshooting." It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request. If you need replacement parts If you need to order replacement parts, we recommend that you only use FSP° factory specified parts. These parts will fit right and work right because they are made with the same precision used to build every new WHIRLPOOL ® appliance. To locate FSP® replacement parts in your area: In the U.S.A., call the Customer eXperience Center at 1-800-253-1301, or your nearest designated service center. In Canada, call 1-800-807-6777, or your nearest designated service center. Call the Whirlpool Customer eXperience Center toll free: 1-800-253-1301. Our consultants provide assistance with: • Features and specifications on our full line of appliances. • Installation information. • Use and maintenance procedures. • Accessory and repair parts sales. • Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.). • Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide afterwarranty service, anywhere in the United States. To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages. For further assistance If you need further assistance, you can write to Whirlpool Corporation with any questions or concerns at: Whirlpool Brand Home Appliances Customer experience Center 553 Benson Road Benton Harbor, M149022-2692 Please include a daytime phone number in your correspondence. Accessories U.S.A. To order accessories, call the Whirlpool Customer eXperience Center toll free at 1-800-442-9991 and follow the menu prompts. Or visit our website at www.whirlpool.com. Call the Whirlpool Canada LP Customer Interaction Centre toll free: 1-800-807-6777. Our consultants provide assistance with: • Use and maintenance procedures • Accessory and repair parts sales • Features and specifications on our full line of appliances Referrals to local dealers, repair parts distributors, and service companies. Whirlpool Canada LP designated service technicians are trained to fulfill the product warranty and provide after-warranty service anywhere in Canada. For further assistance If you need further assistance, you can write to Whirlpool Canada LP with any questions or concerns at: Customer Interaction Centre Whirlpool Canada LP 1901 Minnesota Court Mississauga, Ontario L5N 3A7 Please include a daytime phone number in your correspondence. 25

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76

Cycle time too short
Stains
on load or drum
Excessive
Weight
Hazard
Use two or more people to move and install
dryer.
Failure to do so can result in back or other injury.
Is the automatic
cycle
ending early?
The load may not be contacting
the sensor strips.
Level
the
dryer.
Change the dryness
level setting on Automatic
Cycles.
Increasing
or decreasing
the dryness
level will change the
amount
of drying time
in a cycle.
Lint on load
Is the lint screen clogged?
Clean lint screen. Check for air movement.
Was dryer
fabric
softener
properly
used?
Add dryer fabric softener
sheets at the beginning
of the cycle.
Fabric softener
sheets added to a partially dried
load can
stain your garments.
Drum stains are caused
by dyes in clothing
(usually blue
jeans). This will not transfer
to other clothing.
Loads are wrinkled
Was the load removed
from
dryer at the
end
of the cycle?
Was the
dryer overloaded?
Dry smaller
loads that can tumble
freely.
Odors
Have you recently been painting,
staining or varnishing
in
the area where
your dryer is located?
If so, ventilate
the area. When the odors or fumes
are gone
from the area, rewash and dry the clothing.
Is the dryer being used
for
the
first
time?
The new electric heating element may have an odor. The odor
will be gone after the first cycle.
ASSISTANCE
OR
SERVICE
Before calling for assistance
or service,
please check
"Troubleshooting."
It may save you the cost of a service call. If
you still need help, follow the instructions
below.
When calling,
please know the purchase
date and the complete
model and serial number
of your appliance.
This information
will
help us to better respond
to your request.
If
you
need
replacement
parts
If
you need to order replacement
parts,
we recommend
that you
only use FSP° factory
specified
parts. These parts will fit right
and work
right because they are made with the same precision
used to build every new WHIRLPOOL ® appliance.
To locate
FSP®replacement
parts
in your area:
In the U.S.A., call the Customer
eXperience
Center at
1-800-253-1301,
or your nearest designated
service center.
In Canada, call
1-800-807-6777,
or your nearest designated
service center.
Call the Whirlpool
Customer
eXperience
Center
toll free: 1-800-253-1301.
Our consultants
provide assistance
with:
Features and specifications
on our full line of appliances.
Installation
information.
Use and maintenance
procedures.
Accessory
and repair parts sales.
Specialized
customer
assistance
(Spanish speaking,
hearing
impaired,
limited
vision, etc.).
Referrals to local dealers, repair parts distributors,
and
service companies.
Whirlpool
designated
service technicians
are trained to fulfill the product
warranty
and provide after-
warranty
service,
anywhere
in the United States.
To locate the Whirlpool
designated
service
company
in your
area, you can also look in your telephone
directory
Yellow
Pages.
For further
assistance
If you need further
assistance,
you can write to Whirlpool
Corporation
with
any questions
or concerns
at:
Whirlpool
Brand Home Appliances
Customer
experience
Center
553 Benson
Road
Benton
Harbor, M149022-2692
Please include
a daytime
phone number
in your correspondence.
Accessories
U.S.A.
To order accessories,
call the Whirlpool
Customer
eXperience
Center toll free at 1-800-442-9991
and follow the menu prompts.
Or visit our website
at www.whirlpool.com.
Call the Whirlpool
Canada
LP Customer
Interaction
Centre
toll
free:
1-800-807-6777.
Our
consultants
provide
assistance
with:
Use and maintenance
procedures
Accessory
and repair parts sales
Features and specifications
on our full line of appliances
Referrals to local dealers,
repair parts distributors,
and
service companies.
Whirlpool
Canada
LP designated
service
technicians
are trained to fulfill the product
warranty
and
provide after-warranty
service anywhere
in Canada.
For further
assistance
If you need further assistance,
you can write to Whirlpool
Canada
LP with any questions
or concerns
at:
Customer
Interaction
Centre
Whirlpool
Canada
LP
1901 Minnesota
Court
Mississauga,
Ontario L5N 3A7
Please include
a daytime
phone number
in your correspondence.
25