Whirlpool WEE745H0FS Use & Care Guide - Page 19

TROUBLESHOOTING First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code there with your mobile device, or visit http://www.whirlpool.com/product_help. In Canada, visit http://www.whirlpool.ca. Contact us by mail with any questions or concerns at the address below: In the U.S.A.: In Canada: Whirlpool Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 Whirlpool Brand Home Appliances Customer eXperience Centre 200 - 6750 Century Ave. Mississauga, Ontario L5N 0B7 Please include a daytime phone number in your correspondence. Problem Nothing will operate Cooktop will not operate Excessive heat around cookware on cooktop Cooktop cooking results not what expected Cooktop element cycles on and off on Hi setting Oven will not operate Oven temperature too high or too low Oven indicator lights flash Display shows messages Clean cycle did not work on all spills Mineral deposits are left on the oven bottom after the Clean cycle Possible Causes and/or Solutions Power supply cord is unplugged: Plug into a grounded outlet. ENERGY SAVE is active and the display is blank: Press any keypad on the control to display the time of day. See the "Electronic Oven Controls" section for more information. Household fuse is blown or a circuit breaker is tripped: Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. The control displays an F9 or F9 E0 error code: The electrical outlet in the home may be miswired. Contact a qualified electrician to verify the electrical supply. The control knob is not set correctly: Push in knob before turning to a setting. On ceramic glass models, the oven control lockout is set: See "Control Lock" in the "Feature Guide" section. Cookware is not the proper size: Use cookware about the same size as the surface cooking area, element, or surface burner. Cookware should not extend more than 1/2" (1.3 cm) outside the cooking area. Control knob set to incorrect heat level: See "Cooktop" section. Range is not level: Level the range. See the Installation Instructions. Element cycling due to a temperature limiter: This is normal operation. The element may cycle on and off to keep the cooktop from overheating. Delay Start is set: See "Cook Time" section. Control is locked: Press and hold START for 3 seconds to unlock. The range is in Demo Mode: Demo Mode will deactivate all oven elements. See "Demo Mode" in the "Electronic Oven Controls" section. Electronic oven control set incorrectly: See "Electronic Oven Controls" section. Oven temperature needs adjustment: See "Oven Temperature Control" in the "Electronic Oven Controls" section. Power to range is turned on or restored: See "Control Display" in the "Electronic Oven Controls" section. If the indicator lights keep flashing, call for service. See the "Warranty" section for contact information. Power failure (Display shows flashing time.): Clear the display. On some models, reset the clock, if needed. See "Clock" keypad feature in the "Feature Guide" section. Error code (Display shows letter followed by number.): Depending on your model, press CANCEL to clear the display. See "Control Display" in the "Electronic Oven Controls" section. If it reappears, call for service. See the "Warranty" section for contact information. Several cooking cycles between Clean cycles or spills on oven walls and doors: Run additional Clean cycles. Use the AquaLift® Technology Cleaning Kit. affresh® Kitchen and Appliance Cleaner or affresh® Cooktop Cleaner can be used for stubborn soils. See the "Accessories" and "Clean Cycle" sections for more information. Tap water was used in the Clean cycle: Use distilled or filtered water in the Clean cycle. To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to thoroughly remove any vinegar residue. Range is not level: Mineral deposits will collect on dry areas of the oven bottom during the Clean cycle. Level the range. See the Installation Instructions. To remove deposits, use a cloth soaked with vinegar. Then use a cloth dampened with water to thoroughly remove any vinegar residue. 19