Whirlpool WFE775H0HW Owners Manual - Page 17

TROUBLESHOOTING First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in these instructions, or visit producthelp.www.whirlpool.com. In Canada, visit www.whirlpool.ca Contact us by mail with any questions or concerns at the address below: In the U.S.A.: Whirlpool Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 In Canada: Whirlpool Brand Home Appliances Customer eXperience Centre 200 - 6750 Century Ave. Mississauga, Ontario L5N 0B7 Please include a daytime phone number in your correspondence. Problem Possible Causes and/or Solutions Nothing will operate Cooktop will not operate Excessive heat around cookware on cooktop Cooktop cooking results not what expected Cooktop element cycles on and off on Hi setting Oven will not operate Power supply cord is unplugged: Plug into a grounded outlet. Household fuse is blown or a circuit breaker is tripped: Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. The control displays an F9 or F9 E0 error code: The electrical outlet in the home may be miswired. Contact a qualified electrician to verify the electrical supply. The control knob is not set correctly: Push in knob before turning to a setting. On ceramic glass models, the oven control lockout is set: See "Control Lock" in the "Feature Guide" section. Cookware is not the proper size: Use cookware about the same size as the surface cooking area, element, or surface burner. Cookware should not extend more than 1/2" (13 mm) outside the cooking area. Control knob set to incorrect heat level: See the "Cooktop" section. Range is not level: Level the range. See the Installation Instructions. Element cycling due to a temperature limiter: This is normal operation. The element may cycle on and off to keep the cooktop from overheating. Delay Start is set: See the "Electronic Oven Controls" section. Control lock is on: Press and hold CONTROL LOCK for 3 seconds to unlock. Control is in Demo mode: Demo mode will deactivate all oven elements. See "Demo Mode" in the "Electronic Oven Controls" section. Electronic oven control set incorrectly: See the "Electronic Oven Controls" section. Oven temperature too high or too low Oven temperature needs adjustment: See "Oven Temperature Control" in the "Electronic Oven Controls" section. Oven indicator lights flash Power to range is turned on or restored: See "Control Display" in the "Electronic Oven Controls" section. If the indicator lights keep flashing, call for service. Display shows messages Power failure (display shows flashing time): Clear the display. On some models, reset the clock, if needed. See "Clock" keypad feature in the "Feature Guide" section. Error code (display shows letter followed by number): Depending on your model, press the Cancel keypad to clear the display. See "Control Display" in the "Electronic Oven Controls" section. If it reappears, call for service. 17