Whirlpool WFW5090J Installation Guide - Page 28
Do not plug into a GFI Ground Fault Circuit Interrupter.
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TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/product_help - In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Water Leaks (cont.) Water or suds leaking from door or rear of cabinet Not using HE detergent or using too much HE detergent. Only use HE detergent. Suds from regular detergents can cause leaking from the door or rear of cabinet. Always measure detergent and follow manufacturer's directions based on your load requirements. Residue on door glass. Periodically clean the underside of the glass window to avoid potential leaks. Leaking around door Hair, lint, or other debris on inner door glass preventing proper seal with rubber door seal. Washer not performing as expected Load not completely covered in water Water level not visible on door or does not cover clothes. Washer won't run or fill; washer stops working Check for proper water supply. Clean inner door glass and seal. See "Cleaning the Door Seal" in the "Washer Maintenance" section. This is normal for an HE front-load washer. The washer senses load sizes and adds the correct amount of water for optimal cleaning. Hose must be attached and have water flowing to the inlet valve. Water faucet must be turned on. Check that inlet valve screen has not become clogged. Check for any kinks in inlet hose, which can restrict water flow. Washer won't run or fill; washer stops working (cont.) Check proper electrical supply. Plug power cord into a grounded 3 prong outlet. Do not use an extension cord. Ensure there is power to outlet. Do not plug into a GFI (Ground Fault Circuit Interrupter). Check electrical source or call an electrician to check if voltage is low. Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems continue, contact an electrician. 28