Whirlpool WFW9151YW Use & Care Guide - Page 15

TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/help for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Error Code Appears in Display Once any possible issues are corrected, press START/PAUSE once to clear the code. Then press START/PAUSE again to restart washer. If code appears again, call for service. Sd (Excess suds) appears in display Excessive suds in washer. Washer is running a suds reduction routine. Allow the machine to continue. Use only HE detergent. Always measure detergent, and base detergent quantity on load size. Follow detergent manufacturer's instructions. If the dial is flashing, reselect your desired cycle using a cold wash temperature, and press START/PAUSE. Do not add detergent. F8E1 (long fill - no water supply error) appears in display Check for proper water supply. Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached and have water flowing to the inlet valve. Both hot and cold water faucets must be on. Inlet valve screens on washer may be clogged. Remove any kinks in the inlet hose. Press START/PAUSE once to clear the code. Then press START/PAUSE again to restart washer. If code appears again, call for service. F9E1 (drain pump system error) appears in display Check plumbing for correct drain hose installation. Drain hose extends into standpipe farther than 4.5" (114 mm). Check drain hose for proper installation. Make sure the drain hose is not kinked, pinched, or blocked. Remove any clogs from drain hose. Use drain hose form and securely attach to drainpipe or tub. Lower drain hose if the end is higher than 96" (2.4 m) above the floor. F--E-- code (Washer problem) System error code. Press POWER to cancel cycle and clear the code. Then press POWER and select RINSE/DRAIN & SPIN if there is excessive water in the washer. If the code appears again, call for service. Vibration or Off-Balance Vibration, rocking, or "walking" Feet may not be in contact with the floor and locked. Washer may not be level. Front and rear feet must be in firm contact with floor, and washer must be level to operate properly. Jam nuts must be tight against the bottom of the cabinet. Check floor for flexing or sagging. If flooring is uneven, a 3/4" (19 mm) piece of plywood under your washer will reduce sound. Load could be unbalanced or too large. See "Level Washer" in "Installation Instructions." Avoid tightly packing the load. Avoid washing single items. Balance a single item such as a rug or jacket with a few extra items. Use Heavy Duty or Bulky Items cycle for oversized, non-absorbent items such as comforters or poly-filled jackets. Other items are not appropriate for Heavy Duty or Bulky Items cycle. See "Cycle Guide." The shipping bolts are still in the back of the washer. Item or load not suitable for selected cycle. See "Cycle Guide" and "Using Your Washer" in this "Use and Care Guide." See "Remove Transport System," in "Installation Instructions." 15