Whirlpool WGD72HEDW Use & Care Guide - Page 15

Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product_help - In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Dryer Operation Dryer will not run Dryer will not heat Unusual Noise Humming or whining noise with Steam cycle selected (on some models) Thumping noise Rattling or vibrating noise Clicking noise Loud humming or increased noise during cycle Dryer Results Clothes are not drying satisfactorily or drying times are too long Possible Causes Solution Door not closed completely. START/PAUSE not touched firmly or held long enough. Household fuse is blown or circuit breaker has tripped. Incorrect power supply. Wrong type of fuse. Household fuse is blown or circuit breaker has tripped. Incorrect power supply. Supply line valve not open. Make sure the dryer door is closed completely. Touch and hold START/PAUSE 2-5 seconds. There may be 2 household fuses or circuit breakers for the dryer. Check that both fuses are intact and tight, or that both circuit breakers have not tripped. Replace the fuses or reset the circuit breaker. If the problem continues, call an electrician. Electric dryers require 240-volt power supply. Check with a qualified electrician. Use a time-delay fuse. The drum may be turning, but you may not have heat. Electric dryers use 2 household fuses or circuit breakers. Replace the fuses or reset the circuit breaker. If the problem continues, call an electrician. Electric dryers require 240-volt power supply. Check with a qualified electrician. For gas dryers, make sure that the valve on the gas supply line is open. Water pump or water inlet valve (depending on model) on dryer is running. Dryer hasn't been used in a while. A small object caught between the edges of dryer drum. Dryer isn't properly leveled. Clothing is balled up in dryer. Gas valve operating. Load is packed tightly or exhaust vent is blocked. The water pump or water inlet valve on the dryer is used during the Steam function. If the dryer has just been installed or unused for an extended period, the pump or valve may be louder and run longer. This is normal. NOTE: The valve may make this noise even with no water line connected. This is due to temporary flat spots on the drum rollers. The thumping sound will diminish after a few minutes. Check the front and rear edges of the drum for small objects. Clean out pockets before laundering. The dryer may vibrate if not properly installed. See the Installation Instructions. All four dryer feet should be in firm contact with the floor. When balled up, the load will bounce, causing the dryer to vibrate. Separate the load items and restart the dryer. On gas dryers, you may hear the gas valve clicking as it opens and closes. This is normal. Reduce load size to recommended load size in "Cycle Guide." Run the dryer for 5-10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement or air movement is minimal, clean exhaust system of lint or replace exhaust vent with heavy metal or flexible metal vent. See the Installation Instructions. EcoBoost™ option is on. Lint screen is clogged with lint. For optimal dry times, turn off the EcoBoost™ option. For optimal energy, turn on the EcoBoost™ option. Clean lint screen before each load. The exhaust vent or outside exhaust hood is clogged with lint, restricting air movement. Run the dryer for 5-10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement or air movement is minimal, clean exhaust system of lint or replace exhaust vent with heavy metal or flexible metal vent. See the Installation Instructions. 15