Whirlpool WRT519SZDM Use & Care Guide - Page 17

Troubleshooting

Page 17 highlights

TROUBLESHOOTING First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code with your mobile device, or visit www.whirlpool.com/product_help. In Canada, visit www.whirlpool.ca. Contact us by mail with any questions or concerns at the address below: In the U.S.A.: Whirlpool Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 In Canada: Whirlpool Brand Home Appliances Customer eXperience Centre 200 - 6750 Century Ave. Mississauga, Ontario L5N 0B7 Please include a daytime phone number in your correspondence. Refrigerator Operation The refrigerator will not operate WARNING The motor seems to run too much Your new refrigerator may run longer than your old one due to its high-efficiency compressor and fans. The unit may run even longer if the room is warm, a large food load is added, the door is opened often, or if the door has been left open. Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. ■ Power cord unplugged? Plug into a grounded 3 prong outlet. ■ Is outlet working? Plug in a lamp to see if the outlet is working. ■ Household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. ■ Control(s) on? Make sure the refrigerator control is on. See "Using the Control(s)." ■ New installation? Allow 24 hours following installation for the refrigerator to cool completely. NOTE: Adjusting the temperature control(s) to coldest setting will not cool the refrigerator more quickly. The lights do not work Light bulb burned out? Replace light bulb. See "Changing the Light Bulb." The refrigerator seems noisy Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrigerator that you did not notice from your old model. Below are listed some normal sounds with explanations. ■ Buzzing - heard when the water valve opens to fill the ice maker ■ Pulsating - fans/compressor adjusting to optimize performance ■ Hissing/Rattling - flow of refrigerant, movement of water lines, or from items placed on top of the refrigerator ■ Sizzling/Gurgling - water dripping on the heater during defrost cycle ■ Popping - contraction/expansion of inside walls, especially during initial cool-down ■ Water running/dripping - may be heard when ice melts during defrosting and water runs into the drain pan ■ Creaking/Cracking - occurs as ice is being ejected from the ice maker mold The doors will not close completely or they pop open ■ Door blocked open? Move food packages away from door. ■ Bin or shelf in the way? Push bin or shelf back in the correct position. ■ Crisper cover in the way? Make sure the crisper cover is fully pushed in, so that the back rests on the supports. ■ Refrigerator not tilted toward the rear? So the doors will close easier, raise the front of the refrigerator so that it tilts slightly downward toward the rear. See "Adjust the Doors." ■ Door closed too quickly? Close the door slowly and firmly to keep the door from popping open. 17

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64

17
TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual and scan the code with your mobile device, or visit
www.whirlpool.com/product_help
.
In Canada, visit
www.whirlpool.ca
.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
Refrigerator Operation
The refrigerator will not operate
Power cord unplugged?
Plug into a grounded 3 prong outlet.
Is outlet working?
Plug in a lamp to see if the outlet is
working.
Household fuse blown or circuit breaker tripped?
Replace
the fuse or reset the circuit breaker. If the problem continues,
call an electrician.
Control(s) on?
Make sure the refrigerator control is on. See
“Using the Control(s).”
New installation?
Allow 24 hours following installation for the
refrigerator to cool completely.
NOTE:
Adjusting the temperature control(s) to coldest setting
will not cool the refrigerator more quickly.
The lights do not work
Light bulb burned out?
Replace light bulb. See “Changing the
Light Bulb.”
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its
high-efficiency compressor and fans. The unit may run even
longer if the room is warm, a large food load is added, the door is
opened often, or if the door has been left open.
The refrigerator seems noisy
Refrigerator noise has been reduced over the years. Due to this
reduction, you may hear intermittent noises from your new
refrigerator that you did not notice from your old model. Below are
listed some normal sounds with explanations.
Buzzing
- heard when the water valve opens to fill the ice
maker
Pulsating
- fans/compressor adjusting to optimize
performance
Hissing/Rattling
- flow of refrigerant, movement of water
lines, or from items placed on top of the refrigerator
Sizzling/Gurgling
- water dripping on the heater during
defrost cycle
Popping
- contraction/expansion of inside walls, especially
during initial cool-down
Water running/dripping
- may be heard when ice melts
during defrosting and water runs into the drain pan
Creaking/Cracking
- occurs as ice is being ejected from the
ice maker mold
The doors will not close completely or they pop open
Door blocked open?
Move food packages away from door.
Bin or shelf in the way?
Push bin or shelf back in the correct
position.
Crisper cover in the way?
Make sure the crisper cover is fully
pushed in, so that the back rests on the supports.
Refrigerator not tilted toward the rear?
So the doors will
close easier, raise the front of the refrigerator so that it tilts
slightly downward toward the rear. See “Adjust the Doors.”
Door closed too quickly?
Close the door slowly and firmly to
keep the door from popping open.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING