Whirlpool WTW4815EW Use & Care Guide - Page 12

Warning - problems

Get Whirlpool WTW4815EW PDF manuals and user guides View all Whirlpool WTW4815EW manuals
Add to My Manuals
Save this manual to your list of manuals

Page 12 highlights

Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product_help In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Water Leaks Check the following for proper installation: Possible Causes Washer not level. Fill hoses not attached tightly. Fill hose washers. Drain hose connection. Check household plumbing for leaks or clogged sink or drain. Washer not loaded as recommended. Washer not performing as expected Not enough water in washer Load not completely covered in water. Washer won't run or fill, washer stops working or wash light remains on (indicating that the washer was unable to fill appropriately) Check for proper water supply. Solution Water may splash off basket if washer is not level. Check that load is not unbalanced or tightly packed. Tighten fill-hose connection. Make sure all four fill hose flat washers are properly seated. Pull drain hose from washer cabinet and properly secure it to drainpipe or laundry tub. Do not place tape over drain opening. Water can back up out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.) Improper loading can cause basket to be out of alignment and cause water to splash off tub. See "Using Your Washer" for loading instructions. This is normal operation for an HE low-water washer. The load will not be completely under water. The washer senses load sizes and adds correct amount of water for optimal cleaning. Use Bulky Items/Sheets or Deep Water Wash cycle for higher water fill. See "What's New under the Lid" and "Cycle Guide" to match your load with the best cycle. IMPORTANT: Do not add more water to washer. Adding water lifts the items off the washplate, resulting in less effective cleaning. Run Clean Washer with affresh® cycle to optimize the water level and wash performance due to soil build-up in washer basket. Both hoses must be attached and have water flowing to inlet valve. Both hot and cold water faucets must be turned on. Check that inlet valve screens have not become clogged. Check for any kinks in inlet hoses, which can restrict water flow. WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, re, or electrical shock. Check proper electrical supply. 12 Plug power cord into a grounded 3 prong outlet. Do not use an extension cord. Ensure there is power to outlet. Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems continue, contact an electrician.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
12
Troubleshooting
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
If you experience
Possible Causes
Solution
Water Leaks
Check the following for
proper installation:
Washer not level.
Water may splash off basket if washer is not level. Check that
load is not unbalanced or tightly packed.
Fill hoses not attached tightly.
Tighten fill-hose connection.
Fill hose washers.
Make sure all four fill hose flat washers are properly seated.
Drain hose connection.
Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub.
Do not place tape over drain opening.
Check household plumbing for leaks
or clogged sink or drain.
Water can back up out of a clogged sink or drainpipe. Check all
household plumbing for leaks (laundry tubs, drain pipe, water
pipes, and faucets.)
Washer not loaded as
recommended.
Improper loading can cause basket to be out of alignment
and cause water to splash off tub. See “Using Your Washer”
for loading instructions.
Washer not performing as expected
Not enough water
in washer
Load not completely covered
in water.
This is normal operation for an HE low-water washer. The load
will not be completely under water. The washer senses load
sizes and adds correct amount of water for optimal cleaning.
Use Bulky Items/Sheets or Deep Water Wash cycle for higher
water fill. See “What’s New under the Lid” and “Cycle Guide” to
match your load with the best cycle.
IMPORTANT:
Do not add more water to washer. Adding water
lifts the items off the washplate, resulting in less effective
cleaning.
Run Clean Washer with affresh
®
cycle to optimize the water level
and wash performance due to soil build-up in washer basket.
Washer won’t run
or fill, washer stops
working or wash light
remains on (indicating
that the washer was
unable to fill
appropriately)
Check for proper water supply.
Both hoses must be attached and have water flowing to
inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help -
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
Check proper electrical supply.
Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE:
If problems continue, contact an electrician.