Whirlpool WTW4815EW Use & Care Guide - Page 14

Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product_help In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Load not rinsed Washer not loaded as recommended. Use cycle designed for the fabrics being washed. Add only 1 or 2 additional garments after washer has started. Use Bulky Items/Sheets or Deep Water Wash cycle for higher water fill. See "Cycle Guide" to match your load with the best cycle. Sand, pet hair, lint, etc. on load after washing Heavy sand, pet hair, lint, and detergent or bleach residues may require additional rinsing. Add 2 Rinses to the selected cycle and/or use Heavy Duty or Deep Water Wash cycle. Load is tangling Washer not loaded as recommended. See "Using Your Washer" section. Select a cycle with a slower wash action and spin speed; however, items will be wetter than those using a higher speed spin. Use Bulky Items/Sheets or Deep Water Wash cycle for higher water fill. See the "Cycle Guide" to match your load with the best cycle. Load garments in loose heaps evenly around the basket wall. Reduce tangling by mixing types of load items. Use the recommended cycle for the type of garments being washed. Not cleaning or removing stains Added more water to washer. Washer senses load size and adds correct amount of water. This is normal and necessary for clothes to move. It is normal for the wash load to be not completely covered in water. Added water lifts the laundry off the washplate, resulting in less effective cleaning. Washer not loaded as recommended. Washer is less efficient at cleaning when load is tightly packed. Load garments in loose heaps evenly around the basket wall. Load with dry items only. Add only 1 or 2 additional garments after washer has started. Adding detergent on top of load. Add detergent, oxi products, and color-safe bleach to the bottom of the basket before adding the load items. Not using HE detergent or using too The suds from regular detergent can keep washer from much HE detergent. operating correctly. Use only HE detergent. Be sure to measure correctly. Always measure detergent and follow manufacturer's directions based on load size and soil level. Not using correct cycle for fabric type. Use a higher soil level cycle option and warmer wash temperature to improve cleaning. Use Heavy Duty cycle for tough cleaning. See the "Cycle Guide" to match your load with the best cycle. Not using dispensers. Use dispensers to avoid chlorine bleach and fabric softener staining. Load dispensers before starting a cycle. For models without dispenser, see "Accessories" section. Do not add products directly onto load. Not washing like colors together. Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer. Incorrect dispenser operation Clogged dispenser. Use only liquid chlorine bleach in the bleach dispenser. Use only fabric softener in the fabric softener dispenser. 14