Whirlpool WTW5500XW Owners Manual - Page 14

TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/help for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Sand, pet hair, lint, etc. on load after washing Heavy sand, pet hair, lint, and detergent or bleach residues may require additional rinsing. Add an Extra Rinse to the selected cycle. Load is tangling Not cleaning or removing stains Washer not loaded as recommended. Wash load not completely covered in water. Added more water to washer. Washer not loaded properly. See "Using Your Washer" section. See the "Cycle Guide" to match your load with the best cycle. Select a cycle with a slower wash action and spin speed; however, items will be wetter than those using a higher speed spin. Load garments in loose heaps evenly around the basket wall. Reduce tangling by mixing types of load items. Use the recommended cycle for the type of garments being washed. Washer senses load size and adds correct amount of water. This is normal and necessary for clothes to move. Added water lifts the laundry off the washplate, resulting in less effective cleaning. Washer is less efficient at rinsing when load is tightly packed. Load garments in loose heaps evenly around the basket wall. Load with dry items only. Add only 1 or 2 garments after washer has started. Small amount of water still in dispenser after cycle Not using HE detergent or using too much HE detergent. The suds from regular detergent can keep washer from operating correctly. Use only HE detergent. Be sure to measure correctly. Always measure detergent and follow manufacturer's directions based on load size and soil level. Not using correct cycle for fabric type. Use a higher soil level cycle option and warmer wash temperature to improve cleaning. If using Quick Wash cycle, wash only a few items. Not using dispensers. Use Whites and Heavy Duty cycle for tough cleaning. See the "Cycle Guide" to match your load with the best cycle. Use dispensers to avoid chlorine bleach and fabric softener staining. Load dispensers before starting a cycle. Avoid overfilling. Not washing like colors together. Do not add products directly onto load. Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer. Normal dispenser operation. It is normal for small amounts of water to remain in dispenser. 14