Whirlpool WTW5800BW Use & Care Guide - Page 15

TROUBLESHOOTING WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. First try the solutions suggested here or visit our website at www.whirlpool.com/product_help In Canada, www.whirlpool.ca, for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Washer won't run or fill, washer stops working, or wash light remains on (indicating that the washer was unable to fill appropriately) (cont.) Check proper electrical supply. Plug power cord into a grounded 3 prong outlet. Do not use an extension cord. Ensure there is power to outlet. Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems continue, contact an electrician. Normal washer operation. Lid must be closed for washer to run. Washer will pause during certain phases of cycle. Do not interrupt cycle. Washer may be stopped to reduce suds. Washer may be tightly packed. Remove several garments, rearrange load evenly around the washplate. Close lid and press START/Pause/Unlock. Add only 1 or 2 additional garments after washer has started. Do not add more water to the washer. Not using HE detergent or using too much HE detergent. Only use HE detergent. Suds from regular detergents can slow or stop the washer. Always measure detergent and follow detergent directions based on your load requirements. To remove suds, cancel cycle. Select RINSE & SPIN. Press START/Pause/Unlock. Do not add more detergent. Washer not draining/ spinning, loads are still wet, or spin light remains on (indicating that the washer was unable to pump out water within ten minutes). Empty pockets and use garment bags for small items. Using a cycle with a low spin speed. The washer may be tightly packed or unbalanced. Small items may have been caught in pump or between basket and tub, which can slow draining. Cycles with lower spin speeds remove less water than cycles with high spin speeds. Use the recommended cycle/spin speed for your garments. To remove extra water in the load, Select DRAIN & SPIN. Load may need to be rearranged to allow even distribution of the load in the basket. Tightly packed or unbalanced loads may not allow the washer to spin correctly, leaving the load wetter than normal. Evenly arrange the wet load for balanced spinning. Select DRAIN & SPIN to remove excess water. See "Using Your Washer" for loading recommendations. 15