Whirlpool WTW8500DC Use & Care Guide - Page 18

Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product_help In Canada www.whirlpool.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Washer not performing as expected (cont.) Solution Incorrect dispenser operation Clogged dispensers or laundry products dispensing too soon. Do not overfill dispenser. Overfilling causes immediate dispensing. Load dispensers before starting a cycle. It is normal for small amounts of water to be remain in dispenser at the end of the cycle. Homes with low water pressure may result in residual powder in the dispenser. To avoid, select a warmer wash temperature if possible, depending on your load. Liquid chlorine bleach not used in dispenser. Clean dispenser nozzle and make sure drawer is properly seated. Use only liquid chlorine bleach in the bleach dispenser. Powdered detergent not dissolving completely in load Using too much HE detergent. Water temperature is very cold. Follow the manufacturer's instructions to determine the amount of detergent to use. Select a warmer wash temperature. Single-dose laundry packet not dissolving Adding laundry packet incorrectly. Try adding the detergent to the basket prior to adding laundry, rather than using the detergent dispenser. Be sure laundry packet is added to washer basket before adding clothes. Follow the manufacturer's instructions to avoid damage to your items. Error Code Appears in Display "LF" (F8E1) (too long to fill) appears in display Washer taking too long to fill. Drain Check plumbing for correct drain hose installation. Use drain extends more than 4.5" (114 mm) into hose form and attach securely to drainpipe or tub. Do not tape standpipe. over drain opening. See Installation Instructions. F#E# code (F-type error System error code. code) appears in display F1E1 ACU (Appliance control fault) Internal ACU failure. Touch POWER to clear the code and exit cycle. Then touch POWER, select cycle, and then touch and hold START/PAUSE to start washer. If code appears again, call for service. Call for service. F2E3 UI/ACU mismatch ACU/UI initialization error. Call for service. F3E1 Water level sensing Pressure sensor on ACU failure. failure Call for service. F5E2 Lid lock will not lock is lid lock failure An item in the load may be keeping Check for items directly under the lid. the lid from locking. F5E3 Lid cannot unlock Objects on washer lid prevent it from Remove objects, such as baskets of laundry, from top of washer. unlocking. F6E2 or F6E3 ACU or UI synchronization error. Communication Error: UI cannot communicate F8E6 (Lid opened) appears in display Washer lid left open. "drn" "dr" (F9E1) (drain pump system problem - long drain) appears in display Washer taking too long to drain water. Drain extends more than 4.5" (114 mm) into standpipe. Remove power from the washer. Let washer set for 5 minutes for the washer to completely power down. Apply power to washer and check for error codes. If the error code persists call for service. Close the lid and touch Power to clear the display. If the lid is left open for more than 10 minutes, the cycle will reset and water in the washer will drain. Check plumbing for correct drain hose installation. Use drain hose form and attach securely to drainpipe or tub. Do not tape over drain opening. Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from drain hose. See Installation Instructions. 18