Xerox 097N01674 User Guide - Page 221
Error and Fault Codes
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Error and Fault Codes 14 Troubleshooting Paper Feeder CRU If an abnormal condition arises in the machine or an incorrect operation is performed, a message indicating the nature of the error is displayed on the User Interface screen. Follow the on-screen prompts to correct the error. If the fault persists, Power Off / Power On. If the problem persists, call for service. Errors & Faults Door Open Description The back cover or front covers are not securely latched. Solution Close the covers until they lock into place. If fault persists, call service. Tray Paper Low Paper Empty at Tray Paper Empty at Bypass Tray Tray Cassette Out Jam from Tray Duplex Jam Out Bin Full Toner Low Toner Empty Print Cartridge Not Installed Paper supply in tray has run low Load paper in the tray indicated by (fewer than 50 sheets). the warning message. The copy paper in the paper tray has run out. Load paper in the tray indicated by the warning message. The copy paper in the bypass Load paper in the bypass tray. tray has run out. Paper tray is not securely closed. Close the paper tray until it locks into place. Copy paper has jammed in the paper tray. Open the indicated tray and remove the jammed paper. Open back and front covers and remove jam. Copy paper has jammed in the Open the back covers and remove side cover. the jammed paper. Output tray is more than 90% Remove printed material from page full. output area. Print Cartridge is almost empty. Open front cover. Remove Print Cartridge and gently shake it. By doing this, printing operations can be temporarily resumed. Reinstall Print Cartridge. Close front cover. Reorder Print Cartridge. Print Cartridge is empty. Open front cover. Replace with new Print Cartridge. The Print Cartridge is not installed, or is not installed correctly. Install the Print Cartridge. If already installed, check it has been installed correctly. If problem persists, call for service. Xerox Phaser 3635 User Guide 215
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