Xerox 3450B Service Manual - Page 65
Jam At Duplex (0x04) or Jam At Tray (0x05
UPC - 095205120011
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Jam At Duplex (0x04) or Jam At Tray (0x05) The printer's front panel displays "Jam At Duplex or Jam At Tray". Any obstructions, media, or debris has been removed from the duplex paper path. Printer power has been cycled and the error still appears. Troubleshooting Reference Applicable Parts Duplex Sensor Duplex Assembly Power Supply Board Main Board Transport Roller Shaft Assembly Wiring and Plug/Jack Map References "Print Engine Interconnect Diagram" on page 10-2 Troubleshooting Procedure Steps Actions and Questions Yes No 1 Does paper jam after reversal but before Replace Transport Go to Step 2. reaching duplex sensor? Roller Shaft Assembly. 2 Does problem recur? Replace Duplex Assembly. Complete 3 If paper jam occurs at the Feed Roller, use Replace the the embedded diagnostics to check Power Supply operation of the Duplex Sensor. Board. Does the sensor operate correctly? Replace the Duplex Sensor. 4 Does problem recur? Replace the Main Complete Board. 3-18 Phaser 3450 Laser Printer Service Manual