Xerox 385 User Manual - Page 287

Symptom The paper keeps jamming. Printing is too slow. Cause and Solution • There is too much paper in the Automatic Paper Feeder. Remove some of the paper from the Automatic Paper Feeder. If printing onto transparencies, or labels, insert them one at a time in the Manual Paper Feeder. • An incorrect type of paper is being used. Use only paper that meets the specifications required by the printer. • The paper setting method may be incorrect. If printing onto envelopes, insert the envelopes so that there is a gap of approximately 1 mm (1/32") between the left and right edges of the envelopes at the paper guide. • If using Windows 3.1x, Print Manager may be disabled. From the Control Panel Printers menu, check the Use Print Manager box. • If using Windows 3.1x, the Background Printing item in the Option menu of Print Manager may be set incorrectly. Select Background Printing from the Option menu in the Print Manager. • If using Windows 95, the Spooling Setting may be set incorrectly. From the Start menu, select Settings and Printers. Click the Work Centre icon with the right mouse button, select Properties, click the Details tab, and then click the Spool Settings button. Select the desired spool setting from the available choices 7-16 Troubleshooting