Xerox 6128MFP Evaluator Guide - Page 12

CentreWare IS. - troubleshooting

Page 12 highlights

The print drivers also provide bidirectional information such as system status, consumable status, job status, currently loaded paper sizes, installed options and more. Troubleshooting To avoid downtime and maximize productivity, the Phaser 6128MFP multifunction printer includes these convenient, proactive troubleshooting tools to help you keep your printer up and running: • PrintingScoutTM (Windows only) - Saves precious time by tracking print jobs and pro- viding immediate print-issue alerts with instructions on how to resolve problems. • Online Support Assistant - Access online troubleshooting information from the same Knowledge Base library used by Xerox customer support professionals, directly from CentreWare IS. 12 Xerox Phaser 6128MFP Evaluator Guide

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12
Xerox Phaser 6128MFP Evaluator Guide
The print drivers also provide bidirectional information such as system status, consumable
status, job status, currently loaded paper sizes, installed options and more.
Troubleshooting
To avoid downtime and maximize productivity, the Phaser 6128MFP multifunction printer
includes these convenient, proactive troubleshooting tools to help you keep your printer
up and running:
PrintingScout
TM
(Windows only) — Saves precious time by tracking print jobs and pro-
viding immediate print-issue alerts with instructions on how to resolve problems.
Online Support Assistant — Access online troubleshooting information from the same
Knowledge Base library used by Xerox customer support professionals, directly from
CentreWare IS.