Xerox 6360DN User Guide - Page 86

Fusing Is Incomplete

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Solving Print-Quality Problems Fusing Is Incomplete Problem The toner appears to be missing from the print, or is easy to rub off. Solution To prevent toner from rubbing off the page: 1. Verify that the paper you are using is the correct type for the printer. See Supported Paper and Media on page 3-3. 2. Verify that the paper is properly loaded in the tray, and the correct paper type is selected in the Paper Tray Setup menu. See Loading Paper on page 3-9. If the problem continues: 1. Do one of the following: ■ Tray 1 (MPT): Remove and re-insert the paper. ■ Trays 2-5: Open and close the selected paper tray. The control panel prompts you to confirm or change the paper type. 2. On the control panel, select Change, press the OK button, and then do one of the following: ■ Select the correct paper type, and then press the OK button. ■ Select the next heavier type of paper, and then press the OK button. Note: Paper types from lightest to heaviest are: Plain Paper, Heavy Plain Paper, Thin Card Stock, Thick Card Stock, Extra Thick Card Stock. Phaser® 6360 Color Laser Printer 4-10

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Solving Print-Quality Problems
Phaser® 6360 Color Laser Printer
4-10
Fusing Is Incomplete
Problem
The toner appears to be missing from the print, or is easy to rub off.
Solution
To prevent toner from rubbing off the page:
1.
Verify that the paper you are using is the correct type for the printer. See
Supported Paper
and Media
on page 3-3.
2.
Verify that the paper is properly loaded in the tray, and the correct paper type is selected in
the
Paper Tray Setup
menu. See
Loading Paper
on page 3-9.
If the problem continues:
1.
Do one of the following:
■
Tray 1 (MPT): Remove and re-insert the paper.
■
Trays 2-5: Open and close the selected paper tray. The control panel prompts you to
confirm or change the paper type.
2.
On the control panel, select
Change
, press the
OK
button, and then do one of the
following:
■
Select the correct paper type, and then press the
OK
button.
■
Select the next heavier type of paper, and then press the
OK
button.
Note:
Paper types from lightest to heaviest are: Plain Paper, Heavy Plain Paper, Thin Card
Stock, Thick Card Stock, Extra Thick Card Stock.