Xerox 750DP Fiery SI Color Server User Guide - Page 128
Problems with Fiery XJ utilities and plug-ins, Troubleshooting, General problem with, Try
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CC-10 Troubleshooting If this happens: Error message appears on control panel Try this: • The numbered error messages (Error Type: 8 and Error Type: 11) have the following meanings: Error Type 8 Description-Page did not scan, incorrect page on copier glass. Action-Make sure that you are using the AutoCal file and that it is placed correctly on the copier glass. If you still get this message, try scanning a page with Fiery XJ Scan to verify that the scan feature is working. Error Type 11 Description-Data not consistent Action-There is a problem with the copier's scan feature so that the copier can scan the page, but it cannot be used to calibrate the Fiery SI. Try re-positioning the measurement page on the copier glass or try printing another measurement page and placing it on the copier glass. If you still encounter this error message, there may be a problem with print quality. Have your copier serviced. Problems with Fiery XJ utilities and plug-ins General problem with: Fiery XJ utilities Windows 95 or NT utilities Try this: • Make sure that you are using the latest version of utilities. When you update your Fiery SI to new system software, you should delete the utilities on your Macintosh or PC-compatible and install the latest Fiery XJ utilities to insure full compatibility. • If you are using Windows, make sure that additional files are installed correctly. If you are using Windows, you need additional files to use the utilities and plug-ins. See Getting Started for installation instructions and troubleshooting information. 1. Make sure that either the NET_WIPX.DLL (Windows 95) or NET_WSCK.DLL (Windows NT) file is in the SYSTEM directory. Make sure that only one file is installed in this directory and that it is the correct file for your system.
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