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Xerox 8860DN User Guide - Page 151

Web Links, Phaser 8560 Printer

UPC - 095205735246

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Getting Help Web Links Xerox provides several websites that offer additional help on your Phaser 8560/8860 printer. A set of Xerox links is installed in your web browser's Favorites folder when you install the Xerox printer drivers on your computer. Use the following websites to obtain more information. Phaser 8560 Printer Resource Link PhaserSMART Technical Support automatically diagnoses problems on your networked printer and proposes solutions: Technical support information for your printer, includes online Technical Support, Recommended Media List, Online Support Assistant, driver downloads, documentation, video tutorials, and much more: Supplies for your printer: A resource for tools and information, such as interactive tutorials, printing templates, helpful tips, and customized features to meet your individual needs: Local sales and support center: Printer registration: Material Safety Data Sheets identify materials, and provide information on safely handling and storing hazardous materials: Information about recycling supplies: www.phasersmart.com www.xerox.com/office/8560Psupport www.xerox.com/office/8560Psupplies www.xerox.com/office/ businessresourcecenter www.xerox.com/office/worldcontacts www.xerox.com/office/register www.xerox.com/msds (U.S. and Canada) www.xerox.com/environment_europe (European Union) www.xerox.com/gwa Phaser® 8560/8860 Printer 6-19

Section	Page
Contents	3
Printer Features	6
Parts of the Printer	7
Front-Right View	7
Right Side View	8
Rear View	8
Printer Configurations	9
Standard Features	9
Available Configurations	10
Options and Upgrades	10
Control Panel	11
Control Panel Features	11
Control Panel Layout	12
Menu Map	12
Information Pages	13
Sample Pages	13
More Information	15
Resources	15
Xerox Support Centre	17
Network Basics	18
Overview of Network Setup and Configuration	19
Choosing a Connection Method	20
Connecting via Ethernet (Recommended)	20
Connecting via USB	21
Configuring the Network Address	22
TCP/IP and IP Addresses	22
Automatically Setting the Printer’s IP Address	23
Dynamic Methods of Setting the Printer’s IP Address	23
Manually Setting the Printer’s IP Address	24
Installing the Printer Drivers	26
Available Drivers	26
Windows 2000 or Later	27
Macintosh OS X, Version 10.3 and Higher	28
IPv6	31
Enabling IPv6	31
Setting the Interface ID	32
Automatic Address Assignment	33
DHCPv6	34
Manual Address Assignment	35
Address Precedence	36
Printing Basics	37
Overview of Basic Steps	38
Supported Paper and Media	39
Paper Usage Guidelines	40
Paper That Can Damage Your Printer	40
Paper Storage Guidelines	41
Supported Paper Sizes and Weights	41
Loading Paper	45
Loading Paper in Tray 1	45
Using Manual Feed	52
Loading Paper in Tray 2, 3, or 4	53
Selecting Printing Options	58
Selecting Printing Preferences (Windows)	58
Selecting Options for an Individual Job (Windows)	59
Selecting Options for an Individual Job (Macintosh)	61
Restrictions on Printing	62
Printing on Both Sides of the Paper	63
Automatic 2-Sided Printing	63
Manual 2-Sided Printing	65
Printing on Specialty Media	67
Printing Transparencies	67
Printing Envelopes	74
Printing Labels	81
Printing Glossy Paper	87
Printing Custom Size Paper	93
Creating Custom Paper Types	97
Print Quality	98
Controlling the Quality of Your Prints	99
Selecting a Print-Quality Mode	99
Adjusting Color	101
Solving Print-Quality Problems	103
Smudges or Smears	104
Random Light Stripes	105
Predominate Light Stripes	106
Transparency Images Are Too Light or Too Dark	107
Colors Are Wrong	107
PANTONE Colors Do Not Match	108
Maintenance	109
Maintenance and Cleaning	110
Routine Maintenance	110
Cleaning the Paper Release Blade	118
Cleaning the Maintenance Kit Wiper Blade	120
Cleaning the Outside of the Printer	122
Ordering Supplies	123
Consumables	123
Routine Maintenance Items	123
When to Order Supplies	124
Recycling Supplies	124
Moving and Repacking the Printer	125
Precautions for Moving the Printer	125
Moving the Printer Within the Office	125
Preparing the Printer for Shipment	127
Troubleshooting	133
Clearing Paper Jams	134
Jam at the Exit	134
Jam at the Front Cover	139
Jam at the Trays	144
Getting Help	149
Control Panel Messages	149
PrintingScout Alerts	150
PhaserSMART Technical Support	150
Online Support Assistant	150
Web Links	151
User Safety	153