Xerox Y7M User Guide - Page 99
Print Quality Problems, Table 5.2
UPC - 095205020007
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Printer Problems Print Quality Problems Consult Table 5.2 for corrective actions when the printer does not produce the output print quality you expect. Table 5.2 Print quality problems Problem Print is too light. Entire page is white. Characters have jagged or uneven edges. Action • If you are printing on an uneven print surface, change the PAPER TYPE setting in the Paper Menu. See PAPER TYPE in Chapter 1 of the System Administrator Guide for more information. • Verify that the correct print material is being used. • Make sure the Print Quality setting in the Color Menu is set to Presentation, or 1200 Image Quality. See Print Quality in Chapter 1 of the System Administrator Guide for more information. • Make sure the tape is removed from the printhead. See Chapter 4: Maintaining the Printer for more information. • Check the print cartridges to be sure they are correctly installed. See Chapter 4: Maintaining the Printer for more information. • Check to see if the print cartridge ink is low or empty. • Change the Print Quality setting in the Color Menu to Presentation, or 1200 Image Quality. See Print Quality in Chapter 1 of the System Administrator Guide for more information. • If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the software application. • Make sure the print cartridges are properly aligned. See "To Align the Print Cartridges" (page 4-11). Table 5-2 Page 1 of 3 Chapter 5: Troubleshooting y 5-7