Yamaha BD-A1020 Owners Manual - Page 91
Additional information, Troubleshooting, Power, Basic operation, Disc playback - problems
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ADDITIONAL INFORMATION Troubleshooting Refer to the table below when this Player does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off this Player, disconnect the power cable, and contact the nearest authorized Yamaha dealer or service center. ■ Power No power. Problem The Player power is turned off. ■ Basic operation Problem The remote control does not work. Buttons do not work. Password is forgotten. Possible causes and solutions - Connect the AC power cable properly. - Press p on the front panel to turn on the power. - The power will be automatically turned off after 30 continuous minutes of inactivity (no playback). 5 Possible causes and solutions - Use the remote control within its operating range. (p. 7) - Replace the batteries. (p. 7) - Check the ID settings for the main unit and the remote control. The remote control ID on the main unit may be changed after the main unit is reset. In this case, verify the remote control ID on the main unit, and set it again if needed. (p. 11) - Press and hold p on the front panel for more than 5 seconds, and release to reset this Player. - To completely reset this Player, unplug the power cable from the AC outlet for 10 seconds or more, plug the power cable to the AC outlet again, and then turn on this Player. - Press and hold and on the front panel simultaneously when no disc is inserted and playback is stopped to set all the settings including Security settings (p. 34) of this Player to their default settings. After the power is turned off automatically, press p to turn on the power again. Additional information ■ Disc playback Problem The Player cannot play a disc. Video stops. The Player makes a snapping sound when starting playback or loading a disc. Possible causes and solutions - Take out the disc and clean it. (p. 4) - Make sure that the disc is loaded properly (aligned in disc tray and label-side up). (p. 4) - Use a disc supported by the Player. (p. 3) - Remove the disc and then check whether the Player supports the disc or not. (p. 3) - Check the region code. (p. 3) - Check whether the disc is defective by trying another disc. - The CD-R/RW, DVD+R/RW/R DL, and DVD-R/RW/R DL must be finalized. (p. 3) - The Player will stop if it senses shock or vibration. - These sounds are not malfunctions of the Player but are normal operating conditions. English 41 En