Yamaha EF4500iSE Owners Manual - Page 45

WARRANTY QUESTIONS AND ANSWERS Q. What costs are my responsibility during the warranty period? A. The customer's responsibility includes all costs of normal maintenance service, nonwarranty repairs, accident damages, as well as oil and spark plugs. Q. What are some examples of "abnormal" strain, neglect, or abuse? A. These terms are general and overlap each other in areas. Specific examples include: Running the machine out of oil; lack of proper maintenance; operating the machine with a broken or damaged part which causes another part to fail; and so on. If you have any specific questions on operation or maintenance, please contact your dealer for advice. Q. Does the warranty cover incidental costs such as transportation due to a failure? A. No. The warranty is limited to repair of the machine itself. Q. May I perform any or all of the recommended maintenance shown in the Owner's Manual instead of having the dealer do them? A. Yes, if you are a qualified mechanic and follow the procedures specified in the Owner's and Service Manual. We do recommend, however, that items requiring special tools or equipment be done by a Yamaha generator dealer. Q. Will the warranty be void or cancelled if I do not operate or maintain my new Yamaha exactly as specified in the Owner's Manual? A. No. The warranty on a new Yamaha cannot be "voided" or "cancelled." However, if a particular failure is caused by operation or maintenance other than as shown in the Owner's Manual, that failure may not be covered under warranty. Q. What responsibility does my dealer have under this warranty? A. Each Yamaha generator dealer is expected to: 1. Check the operation of the generator before sale. 2. Explain the operation, maintenance, and warranty requirements to your satisfaction at the time of sale, and upon your request at any later date. In addition, each Yamaha generator dealer is held responsible for his setup, service and warranty repair work. Q. Is the warranty transferable to second owners? A. Yes. The remainder of the existing warranty can be transfered upon request. The unit has to be inspected and reregistered by an authorized Yamaha generator dealer for the policy to remain effective. CUSTOMER SERVICE If your machine requires warranty service, you must take it to any authorized Yamaha generator dealer within the continental United States. Be sure to bring your warranty registration identification or other valid proof of the original date of purchase. If a question or problem arises regarding warranty, first contact the owner of the dealership. Since all warranty matters are handled at the dealer level, this person is in the best position to help you. If you are still not satisfied and require additional assistance, please write: YAMAHA MOTOR CORPORATION U.S.A. CUSTOMER RELATIONS DEPARTMENT P.O. BOX 6555 Cypress, California 90630 CHANGE OF ADDRESS The federal government requires each manufacturer to maintain a complete, up-to-date list of all first purchasers against the possibility of a safetyrelated defect and recall. This list is compiled from the purchase registrations sent to Yamaha Motor Corporation, U.S.A. by the selling dealer at the time of your purchase. If you should move after you have purchased your new generator, please advise us of your new address by sending a postcard listing your Yamaha model name, engine number, dealer number (or dealer's name) as it is shown on your warranty identification, your name and new mailing address. Mail to: YAMAHA MOTOR CORPORATION, U.S.A. WARRANTY DEPARTMENT P.O. Box 6555 Cypress, California 90630 This will ensure that Yamaha Motor Corporation, U.S.A. has an up-to-date registration record in accordance with federal law. - 40 -