Yamaha EXi8 EXi8/EXo8 Owners Manual - Page 12

Troubleshooting

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Troubleshooting An FAQ (frequently asked questions) list is at the Yamaha Pro Audio web site (http://www.yamahaproaudio.com/). Symptom Possible cause, and action The device does not turn on, or the panel LEDs do not light up. Connect the power cord properly. Make sure that the power switch is turned on. If the power still does not turn on, contact your Yamaha dealer. Cannot exchange data between the EXi8/EXo8 and system's dedicated application software. (EXi8/EXo8 is not shown in the dedicated application software) Is the NETWORK connector on the EXi8/EXo8 properly connected to your computer? Have you specified the correct UNIT ID using the [UNIT ID] rotary switch and DIP switches 1 and 2 on the rear panel? Could the UNIT ID be conflicting with another device? Set the rear panel DIP switch 6 (IP SETTING) to "UNIT ID" so that the IP address will be automatically assigned according to the UNIT ID. No audio input is present. ([INPUT SIGNAL] indicator does not light) Connect the cable properly. Make sure that a signal from an external device is being input. Set the gain of the internal head amplifier or external head amplifier to an appropriate level. Could the output level be lowered? No audio is output. ([OUTPUT SIGNAL] indicator does not light) In the system's dedicated application software, could the channel's ON button be turned off? Is the signal routing specified correctly? Have settings such as patch, gain or level in the system's dedicated application software been made correctly? [YDIF] indicator does not light Did you use an appropriate cable to make proper YDIF connections between the EXi8/EXo8 and other devices in the system? Also, is the power to the YDIF-connected devices turned on? The [ALERT] indicator is flashing An error has occurred. The [INPUT SIGNAL] indicator or the [OUTPUT SIGNAL] indicator that corresponds to the alert number flashes; refer to the "Alert list" on page 13 to determine the problem and take appropriate action. 12 EXi8/EXo8 Owner's Manual

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EXi
8
/EXo
8
O
w
ner’s Man
u
al
12
Troubleshooting
An FAQ (frequently asked questions) list is at the Yamaha Pro Audio web site (http://www.yamahaproaudio.com/).
Symptom
Possible cause, and action
The de
v
ice does not t
u
rn on, or
the panel LEDs do not light
u
p.
Connect the po
w
er cord properly.
Make s
u
re that the po
w
er s
w
itch is t
u
rned on.
If the po
w
er still does not t
u
rn on, contact yo
u
r Yamaha dealer.
Cannot exchange data
b
et
w
een
the EXi
8
/EXo
8
and system’s dedi-
cated application soft
w
are.
(EXi
8
/EXo
8
is not sho
w
n in the
dedicated application soft
w
are)
Is the NETWORK connector on the EXi
8
/EXo
8
properly connected to yo
u
r comp
u
ter?
Ha
v
e yo
u
specified the correct UNIT ID
u
sing the [UNIT ID] rotary s
w
itch and DIP s
w
itches 1 and 2
on the rear panel? Co
u
ld the UNIT ID
b
e conflicting
w
ith another de
v
ice?
Set the rear panel DIP s
w
itch 6 (IP SETTING) to “UNIT ID” so that the IP address
w
ill
b
e a
u
tomati-
cally assigned according to the UNIT ID.
No a
u
dio inp
u
t is present.
([INPUT SIGNAL] indicator does
not light)
Connect the ca
b
le properly.
Make s
u
re that a signal from an external de
v
ice is
b
eing inp
u
t.
Set the gain of the internal head amplifier or external head amplifier to an appropriate le
v
el.
No a
u
dio is o
u
tp
u
t.
([OUTPUT SIGNAL] indicator
does not light)
Co
u
ld the o
u
tp
u
t le
v
el
b
e lo
w
ered?
In the system’s dedicated application soft
w
are, co
u
ld the channel’s ON
bu
tton
b
e t
u
rned off?
Is the signal ro
u
ting specified correctly?
Ha
v
e settings s
u
ch as patch, gain or le
v
el in the system’s dedicated application soft
w
are
b
een made
correctly?
[YDIF] indicator does not light
Did yo
u
u
se an appropriate ca
b
le to make proper YDIF connections
b
et
w
een the EXi
8
/EXo
8
and
other de
v
ices in the system? Also, is the po
w
er to the YDIF-connected de
v
ices t
u
rned on?
The [ALERT] indicator is flashing
An error has occ
u
rred. The [INPUT SIGNAL] indicator or the [OUTPUT SIGNAL] indicator that cor-
responds to the alert n
u
m
b
er flashes; refer to the “Alert list” on page 13 to determine the pro
b
lem
and take appropriate action.