Yamaha HTR-3063 Owners Manual - Page 57

Problem No sound is heard from the surround speakers. No sound is heard from the subwoofer. The right combination of audio / video jacks to connect cannot be found. The audio input sources cannot be played in the desired digital audio signal format. There is noise interference from digital or radio frequency equipment. Cause Remedy This unit is in straight decoding mode and a monaural source is being played back. Press gSTRAIGHT (on the remote control) to exit straight decoding mode. Sound may not be output from certain channels depending on input sources or sound field programs. Try another sound field program. A subwoofer is not connected, or it is disabled. Check that a subwoofer is connected correctly, and from the Setup menu "Subwoofer" ("Speaker Setup" → "Config" → "Subwoofer"), set the subwoofer to "On." The subwoofer is turned off. Turn the subwoofer power on. If the subwoofer includes an Auto Power Off function, then lower the Auto Power Off sensitivity settings. The source does not contain LFE (☞p. 61) or low frequency signals. Combine input connected to the external component video output with another input audio jack. Select a desired input source (HDMI1-4 or AV1-2) as a video input and select a audio input source from "Audio In" in the Option menu. The connected component is not set to output the desired digital audio signals. This unit does not support playback of HD Audio (TrueHD, Dolby Digital plus, DTS Master Audio, etc.) or DTS 96/24, etc. This unit is too close to other digital or radio frequency equipment. Set the playback component properly referring to its instruction manual. Signals, such as HD Audio and DTS 96/24, can be played by standard decoders (Dolby Digital, DTS Digital Surround, etc.). Move this unit further away from such equipment. See page 27 26 41 - - 38 - - - APPENDIX Troubleshooting Problem Noise/hum noise is heard. The volume cannot be increased, or the sound is distorted. Cause Remedy Incorrect cable connection. If the problem persists, the cables may be Connect the audio cables properly. defective. A DTS-CD is being played back. If a DTS bitstream signal is not properly input to this unit, only noise is output. Connect the playback component to this unit by digital connection and play back the DTS-CD. If the condition is not resolved, the problem may result from the playback component. Consult the manufacturer of the playback component. The component connected to the output jacks of this unit is not turned on. When the component connected to the output jacks of this unit is not turned on, the sound may be distorted, or the volume may decreased due to the nature of AV receivers. Turn on all components connected to this unit. "Max Volume" is set to a low value. Set it to a higher value. See page - - - 45 HDMI™ Problem The front panel display HDMI indicator is flashing. No picture or sound. Cause An error with the HDMI connection has occurred. The number of components is over the limit. The connected HDMI component does not support high-bandwidth digital copyright protection (HDCP). Remedy Try re-inserting the HDMI cable. Confirm that HDMI video that is not supported by the unit is not being input (HDMI Input → Option menu → "Signal Info"). Disconnect some of the HDMI components. Connect an HDMI component that supports HDCP. See page - 38 - - En 57