Yamaha MTX3 MTX3 Owners Manual - Page 21

Appendix  Troubleshooting The Yamaha Pro Audio website provides a FAQ (a list of frequently asked questions, with answers). http://www.yamahaproaudio.com/ Symptom Possible cause, and action The device does not turn on, or the panel LEDs do not light up. Connect the power cord properly. Make sure that the power switch is turned on. If the power still does not turn on, contact your Yamaha dealer. Can't exchange data between the MTX3 and MTX-MRX Editor (MTX3 is not shown in MTX-MRX Editor). Is the NETWORK connector on the MTX3 properly connected to your computer? Have you specified the correct UNIT ID using the [UNIT ID] rotary switch and DIP switches 1 and 2 on the rear panel? Could the UNIT ID be conflicting with another device? Set the rear panel DIP switch 6 (IP SETTING) to "UNIT ID" so that the IP address will be automatically assigned according to the UNIT ID. No audio input is present. ([INPUT SIGNAL] indicator does not light) Connect the cable properly. Make sure that a signal from an external device is being input. Set the gain of the internal head amplifier or external head amplifier to an appropriate level. No audio is output. ([OUTPUT SIGNAL] indicator does not light) Could the output level be lowered? In MTX-MRX Editor, could the channel's ON button be turned off? Is the signal routing specified correctly? Have the other settings in MTX-MRX Editor been made correctly? The panel controls don't work. Could rear panel DIP switch 5 (PANEL LOCK) be set to "LOCK"? Change this to "UNLOCK" to defeat the panel lock function. If you are still unable to operate the device, contact your Yamaha dealer. Are you using an appropriate cable, and is the MTX3 correctly connected to the DCP? Did you power-cycle the MTX3 after connecting the DCP? The DCP will be detected when the power is turned on. Can't operate the DCP. Did you assign the DCP's ID and parameters correctly in MTX-MRX Editor? Also, did you specify a DCP library item in the "Preset" dialog box as the preset to be recalled? Is termination turned on for the last-connected DCP? Could nine or more DCP units be connected? A maximum of eight DCP units can be connected to one MTX3. Could the total cable length from the MTX3 to the last control panel be exceeding 200 meters? The DCP's LEDs are dim. Did you set the DCP's LED brightness appropriately in MTX-MRX Editor? [YDIF] indicator does not light. Did you use an appropriate cable to make proper YDIF connections between the MTX3 and other devices in the MTX/MRX system? Also, is the power to the YDIF-connected devices turned on? Can't play audio files from the SD memory card. Is the SD memory card recognized correctly? Make sure that the front panel [SD/ACT] indicator is lit or flashing. In MTX-MRX Editor, have you made the correct settings for SD memory card playback and for the scheduler? Are playable audio files saved in the specified folder? SD memory card is not detected. Are you using an SD memory card type and format that is supported? Refer to the "Specifications" page, and use a supported card. Is the SD memory card inserted correctly? Turn off the power of the MTX3, re-insert the card, and then turn the power on again. If the [SD/ACT] indicator does not light and the card is not detected, it may be that the card is damaged. Preset does not switch at the time specified by the scheduler. The MTX3's clock is set by sending clock data from the computer via MTX-MRX Editor to the MTX3. Make sure that the computer's clock is set correctly. Have you made the correct scheduler settings in MTX-MRX Editor? If the [SCHEDULER] indicator is not lit or flashing, it may be that settings were not made correctly in MTX-MRX Editor. The [ALERT] indicator is flashing. An error has occurred. The alert number is shown in the front panel [PRESET] display; refer to "Alert list" on page 22 to determine the content of the error and take the appropriate action. Can't switch presets from a device Is the GPI device connected correctly? connected to the [GPI] connector. Have the correct GPI-related settings been made in MTX-MRX Editor? Volume becomes unstable when it is operated from a device connected to the [GPI] connector. Route the wiring to avoid picking up noise; for example, replace the cable with a shielded or shorter cable. MTX3 Owner's Manual 21