Yamaha YAS-152 Owners Manual - Page 17
Troubleshooting
View all Yamaha YAS-152 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 17 highlights
Troubleshooting Refer to the table below when the unit does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the unit, disconnect the power cable, and contact the nearest authorized Yamaha dealer or service center. First, check the following: A The power cables of the sound bar, TV and playback devices (such as BD players) are connected to AC wall outlets securely. B The sound bar, TV and playback devices (such as BD players) are turned on. C The connectors of each cable are securely inserted in to jacks on each device. Power and system Problem The power turns off immediately. The power cannot be turned on. The sound bar is not reacting. The sound bar operates by itself. Cause The auto-sleep function worked. The sound bar will be automatically turned off when one of the following conditions is met. - No operations for 8 hours - No audio input and no operations for 30 minutes The internal microcomputer is frozen, due to an external electric shock (such as lightning or excessive static electricity) or to a drop in the power supply voltage. The protection circuitry has been activated three times consecutively. (If you try to turn on the power in this condition, the STATUS indicator flashes.) The internal microcomputer is frozen, due to an external electric shock (such as lightning or excessive static electricity) or to a drop in the power supply voltage. Another Bluetooth device is being operated nearby. Remedy -- Hold down (power) on the front panel of the sound bar for more than 10 seconds to reboot it. (If the problem persists, disconnect the power cable from the AC wall outlet and plug it again.) For product protection, the power cannot be turned on. Unplug the power cable from the AC wall outlet and contact the nearest authorized Yamaha dealer or service center. Hold down (power) on the front panel of the sound bar for more than 10 seconds to reboot it. (If the problem persists, disconnect the power cable from the AC wall outlet and plug it again.) Terminate Bluetooth connection of the sound bar and connect the sound bar and device again. TV's 3D glasses do not work. The sound bar is blocking the 3D glasses transmitter of your TV. Check the position of the 3D glasses transmitter of your TV and adjust the position of the sound bar. If necessary, remove the stands of the sound bar (p.4). Audio Problem No sound. No sound is coming from the subwoofer. The volume decreases when the sound bar is turned on. No surround effect. Noise is heard. Cause Another input source is selected. The mute function is activated. The volume is too low. The volume of the subwoofer is too low. The playback source does not contain low-frequency signals. The subwoofer setting is not correct. The automatic volume adjustment function worked.To prevent excessive loudness, the sound bar automatically controls its volume within a certain level when the sound bar is turned on. Stereo playback is selected. The volume is too low. The TV or playback device is set to output 2-channel audio (such as PCM) only. The sound bar is too close to another digital or high-frequency device. Remedy Select an appropriate input source (p.6). Cancel the mute function (p.7). Turn up the volume (p.6). Turn up the volume of the subwoofer (p.6). -- With the sound bar turns off, hold down the SUBWOOFER key (+ or -) on the remote control for more than 5 seconds to switch the subwoofer setting (p.13). If necessary, turn up the volume (p.6). Select surround playback (p.7). Turn up the volume (p.6). Change the digital audio output setting on the TV or playback device. Move those devices away from the sound bar. En 15