Zanussi ZHRN641K User Manual - Page 11

Troubleshooting

Page 11 highlights

8. TROUBLESHOOTING WARNING! Refer to Safety chapters. 8.1 What to do if... Problem You cannot activate or operate the hob. An acoustic signal sounds and the hob deactivates. An acoustic signal sounds when the hob is deactivated. The hob deactivates. Residual heat indicator does not come on. The sensor fields become hot. and a number come on. You can hear a constant beep noise. comes on. Possible cause Remedy The hob is not connected to an elec‐ Check if the hob is correctly connected trical supply or it is connected incor‐ to the electrical supply. rectly. The fuse is blown. Make sure that the fuse is the cause of the malfunction. If the fuse is blown again and again, contact a qualified electrician. You do not set the heat setting for 10 seconds. Activate the hob again and set the heat setting in less than 10 seconds. You touched 2 or more sensor fields Touch only one sensor field. at the same time. There is water or fat stains on the control panel. Clean the control panel. You put something on one or more Remove the object from the sensor sensor fields. fields. You put something on the sensor field . Remove the object from the sensor field. The zone is not hot because it oper‐ If the zone operated sufficiently long to ated only for a short time or the sen‐ be hot, speak to an Authorised Service sor is damaged. Centre. The cookware is too large or you put Put large cookware on the rear zones, it too near to the controls. if possible. There is an error in the hob. Deactivate the hob and activate it again after 30 seconds. If comes on again, disconnect the hob from the electrical supply. After 30 seconds, connect the hob again. If the problem continues, speak to an Authorised Service Centre. The electrical connection is incor‐ rect. Disconnect the hob from the electrical supply. Ask a qualified electrician to check the installation. The second phase of the power sup‐ ply is missing. Check if the hob is correctly connected to the electrical supply. Remove the fuse, wait one minute, and insert the fuse again. ENGLISH 11

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8.
TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
8.1 What to do if...
Problem
Possible cause
Remedy
You cannot activate or operate
the hob.
The hob is not connected to an elec‐
trical supply or it is connected incor‐
rectly.
Check if the hob is correctly connected
to the electrical supply.
The fuse is blown.
Make sure that the fuse is the cause of
the malfunction. If the fuse is blown
again and again, contact a qualified
electrician.
You do not set the heat setting for
10 seconds.
Activate the hob again and set the
heat setting in less than 10 seconds.
You touched 2 or more sensor fields
at the same time.
Touch only one sensor field.
There is water or fat stains on the
control panel.
Clean the control panel.
An acoustic signal sounds and
the hob deactivates.
An acoustic signal sounds when
the hob is deactivated.
You put something on one or more
sensor fields.
Remove the object from the sensor
fields.
The hob deactivates.
You put something on the sensor
field
.
Remove the object from the sensor
field.
Residual heat indicator does not
come on.
The zone is not hot because it oper‐
ated only for a short time or the sen‐
sor is damaged.
If the zone operated sufficiently long to
be hot, speak to an Authorised Service
Centre.
The sensor fields become hot.
The cookware is too large or you put
it too near to the controls.
Put large cookware on the rear zones,
if possible.
and a number come on.
There is an error in the hob.
Deactivate the hob and activate it
again after 30 seconds. If
comes
on again, disconnect the hob from the
electrical supply. After 30 seconds,
connect the hob again. If the problem
continues, speak to an Authorised
Service Centre.
You can hear a constant beep
noise.
The electrical connection is incor‐
rect.
Disconnect the hob from the electrical
supply. Ask a qualified electrician to
check the installation.
comes on.
The second phase of the power sup‐
ply is missing.
Check if the hob is correctly connected
to the electrical supply. Remove the
fuse, wait one minute, and insert the
fuse again.
ENGLISH
11