ZyXEL ARMOR Z2 User Guide - Page 137
Resetting the NBG6615 to Its Factory Defaults
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Chapter 23 Troubleshooting 1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.3 on page 13. 2 Reboot the NBG6615. 3 If the problem continues, contact your ISP. The Internet connection is slow or intermittent. 1 There might be a lot of traffic on the network. Look at the LEDs, and check Section 1.3 on page 13. If the NBG6615 is sending or receiving a lot of information, try closing some programs that use the Internet, especially peer-to-peer applications. 2 Check the signal strength. If the signal strength is low, try moving the NBG6615 closer to the AP if possible, and look around to see if there are any devices that might be interfering with the wireless network (for example, microwaves, other wireless networks, and so on). 3 Reboot the NBG6615. 4 If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. 23.4 Resetting the NBG6615 to Its Factory Defaults If you reset the NBG6615, you lose all of the changes you have made. The NBG6615 re-loads its default settings, and the username/password resets to admin/1234. You have to make all of your changes again. You will lose all of your changes when you push the WPS/RESET button. To reset the NBG6615, 1 Make sure the power LED is on. 2 Press the WPS button for longer than 10 second to reboot and restore factory-default configurations on the NBG6615. If the NBG6615 restarts automatically, wait for the NBG6615 to finish restarting, and log in to the Web Configurator. The username is admin and password is 1234. If the NBG6615 does not restart automatically, disconnect and reconnect the NBG6615's power. Then, follow the directions above again. NBG6615's User's Guide 137