ZyXEL MI-7248PWR User Guide - Page 267
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Chapter 47 Troubleshooting V I can see the Login screen, but I cannot log in to the MM-7201. 1 Make sure you have entered the user name and password correctly. These fields are casesensitive, so make sure [Caps Lock] is not on. 2 You cannot log in to the web configurator while someone is using the console port to access the MM-7201. Log out of the MM-7201 in the other session, or ask the person who is logged in to log out. 3 If this does not work, you have to reset the device to its factory defaults. See Section 4.6 on page 51. V I cannot Telnet to the MM-7201. See the troubleshooting suggestions for I cannot see or access the Login screen in the web configurator. Ignore the suggestions about your browser. You can also try the following suggestions. • You may have exceeded the maximum number of concurrent Telnet sessions. Close other Telnet session(s) or try connecting again later. • Check that you have enabled Telnet service access. If you have configured a secured client IP address, your computer's IP address must match it. Refer to the chapter on access control for details. V I cannot use FTP to upload / download the configuration file. / I cannot use FTP to upload new firmware. See the troubleshooting suggestions for I cannot see or access the Login screen in the web configurator. Ignore the suggestions about your browser. MS-7206 User's Guide 267