ZyXEL NWD2705 User Guide - Page 58

Accessing the ZyXEL Utility, Link Quality, Problems Communicating with Other Computers

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Chapter 6 Troubleshooting 6.2 Accessing the ZyXEL Utility I cannot access the ZyXEL Utility 1 Make sure the NWD2705 is properly inserted and the LEDs are on. Refer to the Quick Start Guide for information on how to properly connect the NWD2705. 2 Use the Device Manager to check for possible hardware conflicts. Click Start > Settings > Control Panel > System > Hardware > Device Manager. Verify the status of the NWD2705 under Network Adapter (steps may vary depending on the version of Windows). 3 Install the NWD2705 on another computer. 4 If the error persists, you may have a hardware problem. In this case, you should contact your vendor. 6.3 Link Quality The link quality and/or signal strength is poor. 1 Scan for and connect to another AP with a better link quality using the Site Survey screen. 2 Move your computer closer to the AP or the peer computer(s) within the transmission range. 3 There may be too much radio interference (for example from a microwave oven, or another AP using the same channel) around your wireless network. Lower the output power of each AP. 4 Make sure there are not too many wireless stations connected to a wireless network. 6.4 Problems Communicating with Other Computers The computer with the NWD2705 installed cannot communicate with the other computer(s). In Infrastructure Mode • Make sure that the AP and the associated computers are turned on and working properly. • Make sure the NWD2705 computer and the associated AP use the same SSID. • Change the AP and the associated wireless clients to use another radio channel if interference is high. 58 NWD2705 User's Guide

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Chapter 6 Troubleshooting
NWD2705 User’s Guide
58
6.2
Accessing the ZyXEL Utility
I cannot access the ZyXEL Utility
1
Make sure the NWD2705 is properly inserted and the LEDs are on. Refer to the Quick Start Guide
for information on how to properly connect the NWD2705.
2
Use the
Device Manager
to check for possible hardware conflicts. Click
Start
>
Settings
>
Control Panel
>
System
>
Hardware
>
Device Manager
. Verify the status of the NWD2705
under
Network Adapter
(steps may vary depending on the version of Windows).
3
Install the NWD2705 on another computer.
4
If the error persists, you may have a hardware problem. In this case, you should contact your
vendor.
6.3
Link Quality
The link quality and/or signal strength is poor.
1
Scan for and connect to another AP with a better link quality using the
Site Survey
screen.
2
Move your computer closer to the AP or the peer computer(s) within the transmission range.
3
There may be too much radio interference (for example from a microwave oven, or another AP
using the same channel) around your wireless network. Lower the output power of each AP.
4
Make sure there are not too many wireless stations connected to a wireless network.
6.4
Problems Communicating with Other Computers
The computer with the NWD2705 installed cannot communicate with the other computer(s).
In Infrastructure Mode
•
Make sure that the AP and the associated computers are turned on and working properly.
•
Make sure the NWD2705 computer and the associated AP use the same SSID.
•
Change the AP and the associated wireless clients to use another radio channel if interference is
high.