ZyXEL P-663HN User Guide - Page 208
Device, but my Internet connection is not available anymore.
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Chapter 28 Troubleshooting 1 Check the hardware connections, and make sure the LEDs are behaving as expected. See Section 1.4 on page 23 and Section 1.5 on page 25. 2 If your ISP gave you Internet connection information, make sure you entered it correctly in the Network > WAN > Internet Connection screen. These fields are case-sensitive, so make sure [Caps Lock] is not on. 3 Disconnect all the cables from your device, and follow the directions in Section 1.4 on page 23 again. 4 If the problem continues, contact your ISP. I cannot access the Internet anymore. I had access to the Internet (with the ZyXEL Device), but my Internet connection is not available anymore. 1 Check the hardware connections, and make sure the LEDs are behaving as expected. See Section 1.4 on page 23 and Section 1.5 on page 25. 2 Reboot the ZyXEL Device. 3 Turn the ZyXEL Device off and on. 4 If the problem continues, contact your ISP. The Internet connection is slow or intermittent. 1 There might be a lot of traffic on the network. Look at the LEDs, and check Section 1.5 on page 25. If the ZyXEL Device is sending or receiving a lot of information, try closing some programs that use the Internet, especially peer-to-peer applications. 2 Reboot the ZyXEL Device. 3 Turn the ZyXEL Device off and on. 4 If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. 208 P-663HN-51 User's Guide