ZyXEL PLA-401 User Guide - Page 74

Configuration Utility Problems

Get ZyXEL PLA-401 PDF manuals and user guides View all ZyXEL PLA-401 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 74 highlights

Chapter 8 LEDs and Troubleshooting 2 Use the PLA-4xx Series Configuration Utility to detect all other HomePlug devices on your powerline network. Make sure that the network name (sometimes called the network password) is the same on all of your powerline adapters. See Section 5.3 on page 37 for instructions on checking the network name. 3 Check the DAK password and MAC address for all powerline adapters are typed correctly in the utility. See Section 5.3 on page 37 for instructions on checking the DAK and MAC address. 4 Make sure that all your powerline adapters are HomePlug AV compliant. Check the package it came in or ask your vendor. This PLA-401 Series can not detect earlier versions of HomePlug powerline adapters such as HomePlug 1.0 or 1.0.1. (Although they can coexist on the same electrical wiring without interfering with each other.) 5 Make sure that the powerline adapters on your network are all on the same electrical wiring. Connect another powerline adapter into an outlet close to your PLA-401 Series's power outlet. They are probably now on the same electrical wiring. Check the HomePlug light. If it now lights up your powerline adapter was probably previously on separate electrical wiring. Ask an electrician for more information on the electrical wiring in your building. 6 If your powerline network is using coaxial cable, check all powerline adapters are on the same coaxial cable. 7 If your powerline network is using electrical wiring (not coaxial cable), check you do not have a power meter between powerline adapters. Powerline signals cannot pass this. The POWER and HomePlug light blink at the same time. • You have pressed the ENCRYPT button for more than three seconds. Try setting up a connection again, this time pressing the ENCRYPT buttons on both devices for less than three seconds. 8.3 Configuration Utility Problems The PLA-4xx Series Configuration Utility displays an error during installation. 74 PLA-401 Series User's Guide

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
Chapter 8 LEDs and Troubleshooting
PLA-401 Series User’s Guide
74
2
Use the
PLA-4xx Series Configuration Utility
to detect all other HomePlug
devices on your powerline network. Make sure that the network name (sometimes
called the network password) is the same on all of your powerline adapters. See
Section 5.3 on page 37
for instructions on checking the network name.
3
Check the DAK password and MAC address for all powerline adapters are typed
correctly in the utility. See
Section 5.3 on page 37
for instructions on checking the
DAK and MAC address.
4
Make sure that all your powerline adapters are HomePlug AV compliant. Check the
package it came in or ask your vendor. This PLA-401 Series can not detect earlier
versions of HomePlug powerline adapters such as HomePlug 1.0 or 1.0.1.
(Although they can coexist on the same electrical wiring without interfering with
each other.)
5
Make sure that the powerline adapters on your network are all on the same
electrical wiring. Connect another powerline adapter into an outlet close to your
PLA-401 Series’s power outlet. They are probably now on the same electrical
wiring. Check the HomePlug
light. If it now lights up your powerline adapter
was probably previously on separate electrical wiring. Ask an electrician for more
information on the electrical wiring in your building.
6
If your powerline network is using coaxial cable, check all powerline adapters are
on the same coaxial cable.
7
If your powerline network is using electrical wiring (not coaxial cable), check you
do not have a power meter between powerline adapters. Powerline signals cannot
pass this.
The POWER and HomePlug light blink at the same time.
•
You have pressed the ENCRYPT button for more than three seconds. Try setting
up a connection again, this time pressing the ENCRYPT buttons on both devices
for less than three seconds.
8.3
Configuration Utility Problems
The PLA-4xx Series Configuration Utility displays an error during installation.