eMachines EL1852G eMachines EL1852 Service Guide - Page 62

Real-Time Clock-related Symptoms, Symptom/Error, Action/FRU, Audio-related Symptoms

Page 62 highlights

Real-Time Clock-related Symptoms Symptom/Error Real-time clock is inaccurate. Action/FRU • Ensure the information in the Standard CMOS Feature of BIOS Setup is set correctly. • RTC battery • Mainboard Audio-related Symptoms Symptom/Error Audio software program invoked but no sound comes from speakers. Action/FRU • Speaker power/connection/cable Modem-related Symptoms Symptom/Error Modem ring cannot wake up system from suspend mode. Data/fax modem software program invoked but cannot receive/send data/fax Fax/voice modem software program invoked but has no sound output. (Data files are received normally; voice from modem cannot be produced, but system sound feature works normally.) Action/FRU • For an external modem, make sure Power on By Ring in BIOS Setup or Power Management is set to Enabled. For the PCI modem, make sure Wake up by PCI card is set to Enabled. • If a PCI modem card is used, reinsert the modem card to the PCI slot firmly or replace the modem card. • In Win 98, ensure the telephone application is configured correctly for your modem and set to receive messages and/or fax. • Ensure the modem card is installed properly. • Ensure the modem voice-in cable from modem adapter card is connected to the mainboard Video and Monitor-related Symptoms Symptom/Error Video memory test failed.Video adapter failed. Display problem • Incorrect colors • No high intensity • Missing, broken, or incorrect characters • Blank monitor (dark) • Blank monitor (bright) • Distorted image • Unreadable monitor Display changing colors. Action/FRU • Remove all non-factory-installed cards. • Load default settings (if screen is readable). • Mainboard • Monitor signal connection/cable • Monitor • Video adapter card • Mainboard • Monitor signal connection/cable • Video adapter card • Mainboard 54 EL1852 Service Guide

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54
EL1852 Service Guide
Real-Time Clock-related Symptoms
Symptom/Error
Action/FRU
Real-time clock is inaccurate.
Ensure the information in the Standard CMOS Feature of
BIOS Setup is set correctly.
RTC battery
Mainboard
Audio-related Symptoms
Symptom/Error
Action/FRU
Audio software program invoked but no
sound comes from speakers.
Speaker power/connection/cable
Modem-related Symptoms
Symptom/Error
Action/FRU
Modem ring cannot wake up system from
suspend mode.
For an external modem, make sure Power on By Ring in
BIOS Setup or Power Management is set to Enabled. For the
PCI modem, make sure Wake up by PCI card is set to
Enabled.
If a PCI modem card is used, reinsert the modem card to the
PCI slot firmly or replace the modem card.
In Win 98, ensure the telephone application is configured
correctly for your modem and set to receive messages and/or
fax.
Data/fax modem software program invoked
but cannot receive/send data/fax
Ensure the modem card is installed properly.
Fax/voice modem software program
invoked but has no sound output. (Data
files are received normally; voice from
modem cannot be produced, but system
sound feature works normally.)
Ensure the modem voice-in cable from modem adapter card
is connected to the mainboard
Video and Monitor-related Symptoms
Symptom/Error
Action/FRU
Video memory test failed.Video adapter
failed.
Remove all non-factory-installed cards.
Load default settings (if screen is readable).
Mainboard
Display problem
Incorrect colors
No high intensity
Missing, broken, or incorrect characters
Blank monitor (dark)
Blank monitor (bright)
Distorted image
Unreadable monitor
Monitor signal connection/cable
Monitor
Video adapter card
Mainboard
Display changing colors.
Monitor signal connection/cable
Video adapter card
Mainboard