1998 Buick Park Avenue Owner's Manual - Page 392

Buick dealers have the facilities, trained technicians and up-to-date information to promptly address any if not concerns you may have. However, a concern has been resolvedto your complete satisfaction, the take following steps: ...: ... STEP ONE -- Discuss your concern a member with of dealership management. Normally, concerns can be quickly resolved at that level. the matter has If the parts already been reviewed with sales, service or manager, contact the owner of the dealership or the general manager. q g