1993 Cadillac DeVille Owner's Manual - Page 366

OUR COMMITMENT TO YOUR SATISFACTION We are committed to providing you the finest ownership experience in the world, starting the moment you take delivery of your new Cadillac. Cadillac offers another major step toward yourcontinued satisfaction...with Cadillac Roadside Service. Roadside Service is your key to peace of mind ownership-one that covers you on the road, far from home, all day and night, and during the weekend. Roadside Service represents the spirit of luxury leadership atCadillac Motor Car Division. We hone the need never arises, but if it does, Roadside Service can help. How Can Roadside Service Help You? Cadillac Roadside Service with a staff of phone advisors trained in Cadillac service excellence offers assistance exclusively to Cadillacowners. In many cases, the advisor can quickly help resolve your car problem over the phone. If the phoneadvisor determines thatit may be possible to repair your car at roadside and a technician is available, the advisor will arrange for an experienced Cadillac dealership technician to contactyou, and if appropriate, travel to your location in a specially equipped vehicle and attempt to repair your car on-site. The Roadside Service vehicle contains the necessary tools and parts to complete most minor repairs to get you back on the road. Roadside Service phone advisors and technicians are trained by Cadillac and are familiar with your car, which provides a level of service knowledge usually found only at your Cadillac Dealership. Because Roadside Service assists Cadillac owners exclusively,your call always receives top priority and immediate action. Should you require a tow truck, locksmith, hotel accommodations, or other vital services on a moments notice, Roadside Service will locate and make the arrangements for you promptly. 1