1994 Cadillac Seville Owner's Manual - Page 355

who Will RepairYour Cadillac At Roadside ? ? ? In many cases, the advisor at the Roadside Service Center can provide instructions to get you back on the road. To resolve more complex problems, the advisor will page an experienced Cadillac dealership Service Technician. The technician will call you and evaluatethe possible cause. If a roadside repair is possible, the technician will come to your location and provide a permanent or temporary repair. On A imited Access Highway ? ? ? m a t I Your Cadillac Is In An Unsafe Location Or t If your car is located in anarea that is determinedto be unsafe (by you, the advisor or the technician) or if the vehicle is on a limited access freeway or regulated highway, the advisor will arrange to towyour Cadillac to a safe location, where servicecan be performed. Additional assistance will be provided if necessary. WIaat I Your Cadillac Cannot Repaired f Be At Roadside ? 3 ? If your car cannot be repaired at roadside within a reasonable period of time (approximately 45 minutes) or requires the resources of a Cadillac dealership service facility,the advisor will arrange a tow service for you. Towingmay also be necessaryafter the technicianhasattempteda repair, but determines that your car m o t be repaired at roadside. Towservices are provided by independentcompanies, so therefore, Cadillac is not responsible for the tow company. During the 48 months or 50,OOO miles/80,000 kilometers warranty period, towing services are covered for any disablement. 6