Section |
Page |
2002 Chevrolet Impala Owner's Manual |
1 |
Copyright General Motors Corp. 2001 |
2 |
For Canadian Owners Who Prefer a French Language Manual: |
3 |
How to Use this Manual |
4 |
Safety Warnings and Symbols |
4 |
Vehicle Damage Warnings |
5 |
Vehicle Symbols |
5 |
Section 1 Seats and Restraint Systems |
7 |
Seats and Seat Controls |
8 |
Manual Front Seat |
8 |
Six-Way Power Seat (If Equipped) |
9 |
Manual Lumbar (If Equipped) |
9 |
Heated Front Seat (Option) |
10 |
Reclining Front Seatbacks |
10 |
Head Restraints |
12 |
Split Folding Rear Seat (If Equipped) |
12 |
Safety Belts: They're for Everyone |
14 |
Why Safety Belts Work |
16 |
Here Are Questions Many People Ask About Safety Belts -- and the Answers |
19 |
How to Wear Safety Belts Properly |
20 |
Adults |
20 |
Driver Position |
20 |
Lap-Shoulder Belt |
20 |
Shoulder Belt Height Adjuster |
22 |
Safety Belt Use During Pregnancy |
27 |
Right Front Passenger Position |
28 |
Air Bag Systems |
28 |
How the Air Bag Systems Work |
31 |
Where are the air bags? |
31 |
When should an air bag inflate? |
33 |
What makes an air bag inflate? |
34 |
How does an air bag restrain? |
34 |
What will you see after an air bag inflates? |
35 |
Servicing Your Air Bag-Equipped Vehicle |
37 |
Center Front Passenger Position |
37 |
Lap Belt |
38 |
Rear Seat Passengers |
39 |
Rear Seat Passenger Positions |
39 |
Lap-Shoulder Belt |
39 |
Rear Safety Belt Comfort Guides for Children and Small Adults |
42 |
Children |
44 |
Infants and Young Children |
44 |
Restraint Systems for Children |
48 |
Where to Put the Restraint |
51 |
Top Strap |
52 |
Lower Anchorages and Top Tethers for Children (LATCH System) |
53 |
Securing a Child Restraint Designed for the LATCH System |
55 |
Securing a Child Restraint in a Rear Seat Position |
56 |
Securing a Child Restraint in the Right Front Seat Position |
59 |
Older Children |
62 |
Safety Belt Extender |
65 |
Checking Your Restraint Systems |
65 |
Replacing Restraint System Parts After a Crash |
66 |
Section 2 Features and Controls |
67 |
Windows |
68 |
Power Windows |
69 |
Express-Down Window |
69 |
Lock-Out Switch |
69 |
Keys |
70 |
Door Locks |
72 |
Power Door Locks |
73 |
Programmable Automatic Power Door Locks |
73 |
Rear-Door Security Locks |
74 |
Lockout Protection Feature |
74 |
Leaving Your Vehicle |
74 |
Remote Keyless Entry (If Equipped) |
75 |
Operation |
76 |
Transmitter Verification (If Equipped) |
77 |
Illumination on Remote Activation |
77 |
Matching Transmitter(s) to Your Vehicle |
77 |
Battery Replacement |
78 |
Resynchronization |
79 |
Trunk |
79 |
Trunk Lock |
80 |
Remote Trunk Release |
80 |
Trunk Assist Handle |
80 |
Trunk Release Handle |
81 |
Trap-Resistant Trunk Kit |
81 |
Trunk Release Sensor TrapAlert_ System (If Equipped) |
82 |
Disabling the Trunk Release Sensor |
83 |
Servicing the Trunk Release Sensor |
84 |
Theft |
84 |
Key in the Ignition |
84 |
Parking at Night |
84 |
Parking Lots |
84 |
Content Theft-Deterrent (Option) |
85 |
Arming with the Power Lock Switch |
85 |
Arming with the Remote Keyless Entry Transmitter |
86 |
Disarming with the Remote Keyless Entry Transmitter |
86 |
Disarming with Your Key |
86 |
Vehicle Customization Settings |
86 |
Passlock |
96 |
New Vehicle "Break-In" |
96 |
Ignition Positions |
97 |
Retained Accessory Power (RAP) |
98 |
Starting Your Engine |
98 |
Starting Your 3400 V6 Engine |
98 |
Starting Your 3800 Series II V6 Engine |
99 |
Engine Coolant Heater (Option) |
100 |
To Use the Engine Coolant Heater |
101 |
Automatic Transaxle Operation |
102 |
Parking Brake |
106 |
Shifting Into PARK (P) |
107 |
Column Shift |
108 |
Console Shift |
109 |
Leaving Your Vehicle With the Engine Running |
109 |
Torque Lock |
110 |
Shifting Out of PARK (P) |
110 |
Parking Over Things That Burn |
111 |
Engine Exhaust |
111 |
Running Your Engine While You're Parked |
112 |
Horn |
112 |
Tilt Wheel |
113 |
Turn Signal/Multifunction Lever |
113 |
Turn Signal and Lane-Change Indicator |
114 |
Turn Signal On Chime |
114 |
Headlamp High/Low-Beam Changer |
114 |
Flash-to-Pass Feature |
115 |
Windshield Wipers |
115 |
Windshield Washer |
116 |
Cruise Control (If Equipped) |
117 |
Setting Cruise Control |
117 |
Resuming a Set Speed |
118 |
Increasing Speed While Using Cruise Control |
119 |
Reducing Speed While Using Cruise Control |
119 |
Passing Another Vehicle While Using Cruise Control |
119 |
Using Cruise Control on Hills |
120 |
Ending Cruise Control |
120 |
Erasing Cruise Speed Memory |
120 |
Exterior Lamps |
120 |
Daytime Running Lamps/Automatic Headlamp Control |
121 |
Delayed Headlamp Illumination |
122 |
Fog Lamps (If Equipped) |
122 |
Interior Lamps |
123 |
Instrument Panel Brightness Control |
123 |
Courtesy Lamps |
123 |
Illuminated Entry (If Equipped) |
123 |
Delayed Entry Lighting |
124 |
Delayed Exit Lighting |
124 |
Parade Mode |
125 |
Rearview Mirror Reading Lamps |
125 |
Reading Lamps (If Equipped) |
125 |
Dome Lamp (If Equipped) |
125 |
Battery Rundown Protection |
125 |
Mirrors |
125 |
Inside Day/Night Rearview Mirror with Map Lamps |
126 |
Inside Day/Night Rearview Mirror with OnStar and Map Lamps (Option) |
126 |
Electrochromic Automatic Dimming Rearview Mirror (If Equipped) |
127 |
Electrochromic Day/Night Rearview Mirror with OnStar and Map Lamps (Option) |
128 |
Power Outside Rearview Mirrors |
129 |
Convex Outside Mirror |
129 |
Heated Outside Mirrors (If Equipped) |
129 |
Storage Compartments |
130 |
Glove Box |
130 |
Front Armrest (If Equipped) |
130 |
Center Console (If Equipped) |
130 |
Rear Seat Armrest and Cupholder (If Equipped) |
130 |
Trunk Convenience Net (If Equipped) |
130 |
Ashtrays and Lighter |
131 |
Sun Visors |
131 |
Visor Vanity Mirrors |
131 |
Accessory Power Outlet |
132 |
Auxiliary Power Connection (Power Drop) |
134 |
OnStar System (If Equipped) |
135 |
Cellular Antenna |
136 |
OnStar Services |
136 |
OnStar System Limitations |
138 |
Assist Handles (If Equipped) |
138 |
Garment Hooks |
138 |
Power Sunroof (Option) |
139 |
HomeLink Transmitter (Option) |
140 |
Programming the HomeLink Transmitter |
141 |
Training a Garage Door Opener with a "Rolling Code" Feature (If Equipped) |
142 |
Canadian Programming |
143 |
Operating the HomeLink Transmitter |
143 |
Erasing Channels |
143 |
Resetting Defaults |
143 |
Accessories |
143 |
The Instrument Panel -- Your Information System |
144 |
Instrument Panel Cluster |
146 |
Speedometer and Odometer |
148 |
Trip Odometer |
148 |
Tachometer (If Equipped) |
149 |
Warning Lights, Gages and Indicators |
149 |
Safety Belt Reminder Light |
150 |
Air Bag Readiness Light |
151 |
Brake System Warning Light |
152 |
Anti-Lock Brake System Warning Light (If Equipped) |
153 |
Traction Control System Warning Light |
153 |
Engine Coolant Temperature Gage |
154 |
Malfunction Indicator Lamp (Check Engine Light) |
155 |
If the Light Is Flashing |
156 |
If the Light Is On Steady |
156 |
Emissions Inspection and Maintenance Programs |
157 |
Low Oil Pressure Message |
158 |
Cruise Light (If Equipped) |
159 |
Fuel Gage |
159 |
Message Center |
160 |
Modes |
160 |
Service Traction System (If Equipped) |
160 |
Traction Active (If Equipped) |
161 |
Battery Life Indicator |
161 |
Hot Coolant Temp |
162 |
Low Coolant Level |
162 |
Low Oil Pressure |
163 |
Low Eng Oil Level |
163 |
Change Engine Oil |
164 |
Door Ajar |
164 |
Security |
165 |
Low Brake Fluid |
165 |
Low Fuel |
166 |
Low Washer Fluid |
166 |
Low Tire Pressure (If Equipped) |
167 |
Service Vehicle Soon |
167 |
Trunk Open |
168 |
Highbeam Out |
168 |
Driver Information Center (DIC) (Option) |
169 |
Compass Variance |
170 |
Setting the Variance |
170 |
Automatic Compass Calibration |
171 |
Manual Compass Calibration |
172 |
Error Displays |
172 |
Trip Computer |
172 |
Resetting the Trip Computer |
172 |
Section 3 Comfort Controls and Audio Systems |
173 |
Comfort Controls |
174 |
Dual ComforTemp_ Climate Controls |
174 |
Fan Knob |
174 |
Driver's Temperature Lever |
174 |
Passenger's Temperature Lever |
174 |
Mode Knob |
174 |
Mode Buttons |
175 |
Air Conditioning |
176 |
Heating |
176 |
Ventilation |
176 |
Defogging and Defrosting |
176 |
Rear Window Defogger |
177 |
Ventilation System |
178 |
Ventilation Tips |
178 |
Audio Systems |
179 |
Setting the Clock |
179 |
AM-FM Stereo with Cassette Tape Player with Radio Data System (RDS) and Automatic Tone Control |
179 |
Playing the Radio |
179 |
Finding a Station |
180 |
Setting Preset Stations |
181 |
Setting the Tone (Bass/Treble) |
181 |
Adjusting the Speakers (Balance/Fade) |
182 |
Using RDS Mode |
182 |
Finding RDS Stations |
183 |
Finding a PTY Preset Stations |
183 |
RDS Messages |
184 |
Radio Messages |
185 |
Playing a Cassette Tape |
185 |
Cassette Tape Messages |
187 |
CD Adapter Kits |
188 |
AM-FM Stereo with Compact Disc Player with Radio Data System (RDS) and Automatic Tone Control (If Equipped) |
188 |
Playing the Radio |
188 |
Finding a Station |
189 |
Setting Preset Stations |
190 |
Setting the Tone (Bass/Treble) |
190 |
Adjusting the Speakers (Balance/Fade) |
191 |
Using RDS |
191 |
Finding RDS Stations |
192 |
Finding a PTY Preset Station |
192 |
RDS Messages |
193 |
Radio Messages |
194 |
Playing a Compact Disc |
194 |
Compact Disc Messages |
196 |
AM-FM Stereo with Cassette Tape and Compact Disc Player with Radio Data System (RDS) and Automatic Tone Control (If Equipped) |
197 |
Playing the Radio |
197 |
Finding a Station |
198 |
Setting Preset Stations |
198 |
Setting the Tone (Bass/Treble) |
199 |
Using RDS |
200 |
Finding RDS Stations |
200 |
Finding a PTY Station |
201 |
RDS Messages |
202 |
Radio Messages |
203 |
Playing a Cassette Tape |
203 |
Cassette Tape Messages |
205 |
CD Adapter Kits |
206 |
Playing a Compact Disc |
206 |
Theft-Deterrent Feature |
207 |
Audio Steering Wheel Controls (If Equipped) |
208 |
Understanding Radio Reception |
209 |
AM |
209 |
FM Stereo |
209 |
Tips About Your Audio System |
209 |
Care of Your Cassette Tape Player |
210 |
Care of Your Compact Discs |
211 |
Care of Your Compact Disc Player |
211 |
Backglass Antenna |
211 |
Vehicle Customization Settings |
212 |
Chime Level Adjustment |
212 |
Section 4 Your Driving and the Road |
213 |
Defensive Driving |
214 |
Drunken Driving |
215 |
Control of a Vehicle |
218 |
Braking |
218 |
Anti-Lock Brake System (If Equipped) |
219 |
Using Anti-Lock |
221 |
Braking in Emergencies |
221 |
Traction Control System (3800 V6 Engine) |
221 |
Steering |
223 |
Power Steering |
223 |
Steering Tips |
223 |
Driving on Curves |
223 |
Steering in Emergencies |
224 |
Off-Road Recovery |
225 |
Passing |
226 |
Loss of Control |
227 |
Skidding |
227 |
Driving at Night |
228 |
Driving in Rain and on Wet Roads |
230 |
Hydroplaning |
231 |
Driving Through Deep Standing Water |
232 |
Driving Through Flowing Water |
232 |
Some Other Rainy Weather Tips |
232 |
City Driving |
233 |
Freeway Driving |
234 |
Before Leaving on a Long Trip |
235 |
Highway Hypnosis |
236 |
Hill and Mountain Roads |
236 |
Winter Driving |
238 |
Driving on Snow or Ice |
239 |
If You're Caught in a Blizzard |
240 |
Recreational Vehicle Towing |
242 |
Dinghy Towing |
243 |
Dolly Towing |
243 |
Loading Your Vehicle |
244 |
Towing a Trailer |
246 |
If You Do Decide To Pull A Trailer |
247 |
Weight of the Trailer |
247 |
Weight of the Trailer Tongue |
248 |
Total Weight on Your Vehicle's Tires |
249 |
Hitches |
249 |
Safety Chains |
249 |
Trailer Brakes |
250 |
Driving with a Trailer |
250 |
Following Distance |
251 |
Passing |
251 |
Backing Up |
251 |
Making Turns |
251 |
Turn Signals When Towing a Trailer |
252 |
Driving On Grades |
252 |
Parking on Hills |
252 |
When You Are Ready to Leave After Parking on a Hill |
253 |
Maintenance When Trailer Towing |
253 |
Engine Cooling When Trailer Towing |
253 |
Section 5 Problems on the Road |
254 |
Hazard Warning Flashers |
255 |
Other Warning Devices |
255 |
Jump Starting |
256 |
Towing Your Vehicle |
263 |
Engine Overheating |
263 |
Overheated Engine Protection Operating Mode |
263 |
If Steam Is Coming From Your Engine |
264 |
If No Steam Is Coming From Your Engine |
265 |
Cooling System |
266 |
How to Add Coolant to the Coolant Recovery Tank |
269 |
How to Add Coolant to the Radiator |
271 |
If a Tire Goes Flat |
276 |
Changing a Flat Tire |
276 |
Removing the Spare Tire and Tools |
277 |
Removing Wheel Covers and Wheel Nut Caps |
279 |
Wheel Center Caps |
279 |
Wheel Covers |
280 |
Removing the Flat Tire and Installing the Spare Tire |
280 |
Storing the Flat Tire and Tools |
285 |
Storing the Spare Tire and Tools |
287 |
Compact Spare Tire |
288 |
If You're Stuck: In Sand, Mud, Ice or Snow |
289 |
Rocking Your Vehicle To Get It Out |
289 |
Section 6 Service and Appearance Care |
290 |
Service |
291 |
Doing Your Own Service Work |
291 |
Adding Equipment to the Outside of Your Vehicle |
292 |
Fuel |
292 |
Gasoline Octane |
292 |
Gasoline Specifications |
293 |
California Fuel |
293 |
Additives |
294 |
Fuels in Foreign Countries |
294 |
Filling Your Tank |
295 |
Filling a Portable Fuel Container |
297 |
Checking Things Under the Hood |
297 |
Hood Release |
298 |
Engine Compartment Overview |
299 |
Engine Oil |
301 |
Checking Engine Oil |
301 |
When to Add Engine Oil |
302 |
What Kind of Engine Oil to Use |
303 |
Engine Oil Additives |
306 |
When to Change Engine Oil (GM Oil Life System) |
306 |
How to Reset the Change Engine Oil Message |
307 |
What to Do with Used Oil |
308 |
Engine Air Cleaner/Filter |
308 |
Passenger Compartment Air Filter (If Equipped) |
309 |
Automatic Transaxle Fluid |
310 |
When to Check and Change |
310 |
How to Check |
311 |
Checking the Fluid Level |
311 |
How to Add Fluid |
313 |
Engine Coolant |
313 |
What to Use |
314 |
Checking Coolant |
315 |
Adding Coolant |
316 |
Radiator Pressure Cap |
317 |
Power Steering Fluid |
317 |
When to Check Power Steering Fluid |
318 |
How to Check Power Steering Fluid |
318 |
What to Use |
318 |
Windshield Washer Fluid |
318 |
What to Use |
318 |
Adding Washer Fluid |
319 |
Brakes |
320 |
Brake Fluid |
320 |
What to Add |
321 |
Brake Wear |
322 |
Brake Pedal Travel |
322 |
Brake Adjustment |
322 |
Replacing Brake System Parts |
323 |
Battery |
323 |
Vehicle Storage |
323 |
Bulb Replacement |
324 |
Halogen Bulbs |
324 |
Headlamps |
324 |
Headlamp Aiming |
324 |
Headlamps, Front Parking and Turn Signal Lamps |
325 |
Tail/Stop/Turn Signal and Rear Sidemarker Lamps |
327 |
Back-Up Lamp |
328 |
Windshield Wiper Blade Replacement |
329 |
Tires |
330 |
Inflation -- Tire Pressure |
331 |
When to Check |
331 |
How to Check |
331 |
Tire Inflation Monitor System (If Equipped) |
332 |
Tire Inspection and Rotation |
333 |
When It's Time for New Tires |
335 |
Buying New Tires |
335 |
Uniform Tire Quality Grading |
336 |
Treadwear |
337 |
Traction -- AA, A, B, C |
337 |
Temperature -- A, B, C |
337 |
Wheel Alignment and Tire Balance |
338 |
Wheel Replacement |
338 |
Used Replacement Wheels |
339 |
Tire Chains |
339 |
Appearance Care |
340 |
Cleaning the Inside of Your Vehicle |
340 |
Cleaning of Fabric/Carpet |
340 |
Using Cleaner on Fabric |
341 |
Special Fabric Cleaning Problems |
341 |
Cleaning Vinyl |
342 |
Cleaning Leather |
342 |
Cleaning the Top of the Instrument Panel |
342 |
Cleaning Interior Plastic Components |
342 |
Care of Safety Belts |
342 |
Cleaning Glass Surfaces |
343 |
Cleaning the Outside of the Windshield, Backglass and Wiper Blades |
343 |
Weatherstrips |
344 |
Cleaning the Outside of Your Vehicle |
344 |
Washing Your Vehicle |
344 |
Cleaning Exterior Lamps/Lenses |
344 |
Finish Care |
345 |
Cleaning Aluminum Wheels (If Equipped) |
346 |
Cleaning Tires |
346 |
Sheet Metal Damage |
346 |
Finish Damage |
347 |
Underbody Maintenance |
347 |
Chemical Paint Spotting |
347 |
GM Vehicle Care/Appearance Materials |
348 |
Vehicle Identification Number (VIN) |
349 |
Engine Identification |
349 |
Service Parts Identification Label |
349 |
Electrical System |
350 |
Add-On Electrical Equipment |
350 |
Headlamp Wiring |
350 |
Windshield Wipers |
350 |
Power Windows and Other Power Options |
350 |
Fuses and Circuit Breakers |
351 |
Driver's Side Instrument Panel Fuse Block |
351 |
Passenger's Side Instrument Panel Fuse Block |
353 |
Underhood Fuse Block (Upper) |
355 |
Underhood Fuse Block (Lower) |
356 |
Replacement Bulbs |
357 |
Capacities and Specifications |
357 |
Engine Specifications |
358 |
Air Conditioning Refrigerant Capacity |
358 |
Normal Maintenance Replacement Parts |
359 |
Section 7 Maintenance Schedule |
360 |
Introduction |
361 |
Your Vehicle and the Environment |
361 |
Maintenance Requirements |
361 |
How This Section is Organized |
362 |
Part A: Scheduled Maintenance Services |
363 |
Using Your Maintenance Schedule |
363 |
Scheduled Maintenance |
364 |
Footnotes |
364 |
Scheduled Maintenance |
365 |
Engine Oil Scheduled Maintenance |
365 |
Scheduled Maintenance |
366 |
Part B: Owner Checks and Services |
375 |
At Each Fuel Fill |
375 |
Engine Oil Level Check |
375 |
Engine Coolant Level Check |
375 |
Windshield Washer Fluid Level Check |
375 |
At Least Once a Month |
375 |
Tire Inflation Check |
375 |
Cassette Deck Service |
375 |
At Least Twice a Year |
376 |
Restraint System Check |
376 |
Wiper Blade Check |
376 |
Trunk Release Sensor Check |
376 |
Weatherstrip Lubrication |
376 |
Automatic Transaxle Check |
376 |
At Least Once a Year |
376 |
Key Lock Cylinders Service |
376 |
Body Lubrication Service |
376 |
Starter Switch Check |
377 |
Automatic Transaxle Shift Lock Control System Check |
377 |
Ignition Transaxle Lock Check |
378 |
Parking Brake and Automatic Transaxle PARK (P) Mechanism Check |
378 |
Underbody Flushing Service |
378 |
Part C: Periodic Maintenance Inspections |
379 |
Steering, Suspension and Front Drive Axle Boot and Seal Inspection |
379 |
Exhaust System Inspection |
379 |
Fuel System Inspection |
380 |
Engine Cooling System Inspection |
380 |
Throttle System Inspection |
380 |
Brake System Inspection |
380 |
Part D: Recommended Fluids and Lubricants |
381 |
Part E: Maintenance Record |
382 |
Section 8 Customer Assistance Information |
386 |
Customer Satisfaction Procedure |
387 |
Customer Assistance for Text Telephone (TTY) Users |
389 |
Customer Assistance Offices |
389 |
United States |
389 |
Canada |
390 |
All Overseas Locations |
390 |
Mexico, Central America and Caribbean Islands/ Countries (Except Puerto Rico and U. S. Virgin Islands) |
390 |
GM Mobility Program for Persons with Disabilities |
390 |
Chevrolet Roadside Assistance Program |
391 |
Canadian Roadside Assistance |
393 |
Courtesy Transportation |
393 |
Plan Ahead When Possible |
393 |
Transportation Options |
394 |
Shuttle Service |
394 |
Public Transportation or Fuel Reimbursement |
394 |
Courtesy Rental Vehicle |
394 |
Additional Program Information |
394 |
Warranty Information |
395 |
REPORTING SAFETY DEFECTS TO THE UNITED STATES GOVERNMENT |
395 |
REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT |
396 |
REPORTING SAFETY DEFECTS TO GENERAL MOTORS |
396 |
SERVICE PUBLICATIONS ORDERING INFORMATION |
397 |
Service Manuals |
397 |
Transmission, Transaxle, Transfer Case Unit Repair Manual |
397 |
Service Bulletins |
397 |
Owner's Information |
397 |