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2011 Ford Expedition Owner Guide 1st Printing - Page 369

2011 Ford Expedition Manual

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Scheduled Maintenance Guide Ford Motor Company parts in performance and durability. It is the owner's responsibility to determine the equivalency of such parts. Please consult your Warranty Guide for complete warranty information. Non-Ford approved chemicals or additives are not required for factory recommended maintenance. In fact, Ford Motor Company recommends against the use of such additive products unless specifically recommended by Ford for a particular application. Oil, fluids and flushing In many cases, fluid discoloration is a normal operating characteristic and, by itself, does not necessarily indicate a concern or that the fluid needs to be changed. However, discolored fluids that also show signs of overheating and/or foreign material contamination should be inspected immediately by a qualified expert such as the factory-trained technicians at your Ford or Lincoln Mercury Dealership. Your vehicle's oils and fluids should be changed at the specified intervals or in conjunction with a repair. Flushing is a viable way to change fluid for many vehicle sub-systems during scheduled maintenance. It is critical that systems are flushed only with new fluid that is the same as that required to fill and operate the system, or using a Ford-approved flushing chemical. Genuine Ford parts and service When planning your maintenance services, consider your Ford and Lincoln Mercury dealership for all your vehicle's needs. Get the most from your service and maintenance visits There are a lot of reasons why visiting your Ford or Lincoln Mercury dealership for all your service needs is a great way to help keep your vehicle running great. Convenience Many dealerships have extended evening and Saturday hours to make your service visit more convenient. How's that for quality service? Factory-trained technicians Ford and Lincoln Mercury service technicians participate in extensive factory-sponsored certification training to help them become experts on the operation of your vehicle. Ask your dealership about the training and certification their technicians have received. 369 2011 Expedition (exd) Owners Guide, 1st Printing USA (fus)

Section	Page
Table of Contents	1
Introduction	4
Congratulations	4
Safety and Environment Protection	4
Warning symbols in this guide	4
Warning symbols on your vehicle	5
Protecting the environment	5
Perchlorate material	5
Breaking-in your vehicle	5
Special Notices	6
New Vehicle Limited Warranty	6
Special instructions	6
Notice to owners of pickup trucks and utility type vehicles	6
Using your vehicle with a snowplow	6
Data Recording	7
Service Data Recording	7
Event Data Recording	7
Cell phone use	9
Export unique (Non–United States/Canada) vehicle specific information	9
Instrument Cluster	12
Warning lights and chimes	12
Gauges	18
Standard Message center (if equipped)	20
Selectable features (information menu)	20
Setup menu (vehicle customization and vehicle system check)	23
System warnings	26
Optional message center (if equipped)	29
Info	29
System check and vehicle feature customization	31
System warnings	35
Entertainment Systems	39
Audio systems	39
AM/FM single CD/MP3 satellite compatible sound system (if equipped)	39
Auxiliary input jack (Line in)	46
USB port (if equipped)	48
Rear seat controls (if equipped)	49
General audio information	53
Satellite radio information (if equipped)	56
Navigation system (if equipped)	59
SYNC (if equipped)	59
Climate Controls	60
Manual heating and air conditioning system (if equipped)	60
Manual heating and air conditioning system with rear passenger compartment climate control (if equipped)	61
Operating tips	63
Dual zone automatic temperature control with rear passenger compartment climate control (if equipped)	64
Dual automatic temperature control with heated and cooled seats and rear passenger compartment climate control (if equipped)	66
Operating tips	68
Auxiliary climate control	69
Rear window defroster	70
Lights	71
Headlamp Control	71
Autolamp control	71
Fog lamp control (if equipped)	71
High beams	72
Flash-to-pass	72
Daytime running lamps (DRL) (if equipped)	72
PANEL DIMMER CONTROL	73
Aiming the headlamps	73
Vertical aim adjustment	73
TURN SIGNAL CONTROL	74
Interior Lamps	75
Front row map lamps (if equipped)	75
Front row map/dome lamp (if equipped)	75
Second row map lamps (if equipped)	75
Rear cargo lamp	76
Bulb Replacement	76
Lamp assembly condensation	76
Using the right bulbs	77
Replacing interior bulbs	78
Replacing exterior bulbs	78
Replacing headlamp bulbs	78
Replacing front parking lamp/turn/sidemarker signal bulbs	79
Replacing tail/stop/turn/sidemarker/backup lamp bulbs	80
Replacing the high-mount brake lamp	80
Replacing fog lamp bulbs	81
Replacing license plate lamp bulb	81
Replacing approach lamp/mirror turn signal bulbs (if equipped)	81
Driver Controls	82
Multi-function lever	82
Windshield wiper rainlamp feature (if equipped with autolamp)	83
Rear window wiper/washer controls	83
Tilt steering wheel	84
Illuminated visor mirror (if equipped)	84
Overhead console	85
Forward storage bin (if equipped)	85
Conversation mirror (if equipped)	85
Power quarter rear windows (if equipped)	86
Center console (if equipped)	86
Auxiliary power point (12V DC)	87
Power point (110V AC) (if equipped)	88
Cupholder/Ashtray (if equipped)	89
Power Windows	89
One-touch up or down (driver’s window only)	90
Bounce-back (driver’s window only)	90
Security override	90
Window lock	91
Accessory delay	91
Interior mirror	91
Automatic dimming interior rear view mirror	91
Exterior Mirrors	92
Power side view mirrors	92
Fold-away mirrors	93
Heated outside mirrors	93
Signal indicator mirrors (if equipped)	94
Power Adjustable Foot Pedals (if equipped)	94
Power deployable running boards (if equipped)	95
Speed control (if equipped)	96
Using speed control	96
Setting speed control	97
Disengaging speed control	97
Resuming a set speed	97
Increasing speed while using speed control	97
Reducing speed while using speed control	97
Turning off speed control	98
STEERING WHEEL CONTROLS (IF EQUIPPED)	98
Audio control features	98
Moon roof (if equipped)	100
Universal garage door opener (if equipped)	101
Car2U Home Automation System (if equipped)	101
Types of garage door openers (rolling code and fixed code)	102
Rolling code programming	102
Fixed code programming	104
Erasing the Car2U Home Automation System buttons	105
FCC and RSS-210 Industry Canada Compliance	106
Positive Retention Floor Mat	106
Power liftgate (if equipped)	107
Manual liftgate (if equipped)	111
Cargo management system (if equipped)	111
Cargo shelf/divider (if equipped)	112
LUGGAGE RACK	113
Locks and Security	114
Keys	114
MyKey™	115
POWER DOOR LOCKS	120
Smart locks	120
Autolock	120
Deactivating/activating autolock	121
Power door unlock/lock procedure	121
Keyless entry keypad procedure	122
Message center procedure	122
Autounlock feature	122
Deactivating/activating autounlock feature	122
Power door lock switch autounlock enable/disable procedure	123
Keyless entry keypad autounlock enable/disable procedure	123
Message center procedure	123
Childproof door locks	124
Remote entry system	124
Unlocking the doors/two stage unlock	125
Locking the doors	126
Opening the power liftgate or liftgate window (if equipped)	126
Car finder	127
Sounding a panic alarm	127
Memory feature (seat, mirrors and adjustable pedals)	127
Programming memory feature to the transmitter	127
Deprogramming memory feature from the transmitter	128
Replacing the battery	128
Replacing lost integrated keyhead transmitters (IKTs)	129
How to reprogram your integrated keyhead transmitters (IKTs)	129
Illuminated entry	129
Illuminated exit	129
Battery saver	129
SecuriCode™ keyless entry system	130
Programming your own personal entry code	130
Erasing personal code	131
Anti-scan feature	131
Unlocking and locking the doors and liftgate using keyless entry	131
Securilock passive anti-theft system	132
Anti-theft indicator	133
Automatic arming	133
Automatic disarming	133
Key information	133
Programming spare keys	134
Perimeter alarm system (if equipped)	136
Arming the system	136
Disarming the system	137
Triggering the anti-theft system	137
Seating and Safety Restraints	138
SEATING	138
Adjustable head restraints	138
Adjusting the front manual seat (if equipped)	140
Manual seat recliner (if equipped)	141
Using the armrest (if equipped)	142
Using the manual lumbar support (if equipped)	142
Using the power lumbar support (if equipped)	143
Adjusting the front power seat	143
Memory seat/power mirrors/adjustable pedals (if equipped)	145
Climate controlled seats (if equipped)	145
Cooled seats	146
Climate controlled seats air filter replacement (if equipped)	147
Rear seats	148
Folding down the 2nd row 40% seat system	148
Placing the 2nd row outboard 40% seats in cargo mode	150
Adjusting the 2nd row outboard 40% seat for E-Z Entry	151
Reclining the 2nd row outboard 40% seatback	153
Adjusting the 2nd row center 20% seat (if equipped)	155
Rear heated seats (if equipped)	155
Folding down the 3rd row seats to the load floor	157
Third row power folding seat (if equipped)	158
Safety restraints	159
	159
How does the restraint system work?	159
Driver and passenger dual-stage airbag supplemental restraints	160
Front crash severity sensor	160
Driver’s seat position sensor	160
Front safety belt usage sensors	160
Front safety belt pretensioners	160
Front safety belt energy management retractors	160
Determining if the restraint system is operational	161
Safety restraints precautions	161
Combination lap and shoulder belts	163
Restraint of pregnant women	163
Safety belt locking modes	164
Safety belt pretensioner	166
Safety belt height adjustment	167
Second row comfort guide	167
Safety belt extension assembly	168
Safety belt warning light and indicator chime	169
Conditions of operation	169
Belt-Minder	169
Deactivating/activating the Belt-Minder feature (if equipped)	172
AIRBAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS)	173
Important SRS precautions	173
Children and airbags	175
How does the airbag supplemental restraint system work?	175
Determining if the system is operational	177
Seat-mounted side airbag system	177
How does the side airbag system work?	178
Safety Canopy System	179
How does the Safety Canopy System work?	180
Determining if the system is operational	182
SOS Post-Crash Alert System™	182
Disposal of airbags and airbag equipped vehicles (including pretensioners)	182
Safety restraints for children	183
Important child restraint precautions	183
Recommendations for attaching child safety restraints for children	185
Transporting children	186
Safety seats for children	187
Infant and/or toddler seats	187
Installing child safety seats with combination lap and shoulder belts	188
Attaching child safety seats with LATCH (Lower Anchors and Tethers for CHildren) attachments	191
Combining safety belt and LATCH lower anchors for attaching child safety seats	193
Attaching child safety seats with tether straps	193
Child booster seats	197
When children should use booster seats	198
Types of booster seats	199
The importance of shoulder belts	200
Child restraints and safety belt maintenance	201
Tires, Wheels and Loading	202
Notice to utility vehicle and truck owners	202
Vehicle characteristics	202
How your vehicle differs from other vehicles	203
INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING	204
Treadwear	205
Traction AA A B C	205
Temperature A B C	205
Tires	206
Glossary of tire terminology	206
Inflating your tires	207
Tire care	209
Inspecting your tires and wheel valve stems	209
Tire wear	209
Damage	210
U.S. DOT Tire Identification Number (TIN)	210
Tire replacement requirements	211
Safety practices	212
Highway hazards	212
Tire and wheel alignment	213
Tire rotation	213
Information contained on the tire sidewall	214
Information on “P” type tires	214
Additional information contained on the tire sidewall for “LT” type tires	217
Information on “T” type tires	218
Location of the tire label	218
Tire pressure monitoring system (TPMS)	219
Changing tires with TPMS	220
Understanding your tire pressure monitoring system (TPMS)	220
When your temporary spare tire is installed	220
When you believe your system is not operating properly	221
When inflating your tires	222
How temperature affects your tire pressure	222
Snow tires and chains	223
Vehicle loading – with and without a trailer	223
Special loading instructions for owners of pick-up trucks and utility-type vehicles	230
Trailer towing	231
Preparing to tow	232
Hitches	233
Integrated hitch rating	233
Weight-distributing hitch	233
Safety chains	234
Trailer brakes	234
Trailer lamps	234
Driving while you tow	234
Servicing after towing	235
Trailer towing tips	235
Launching or retrieving a boat	236
Recreational towing	236
Driving	237
Starting	237
Positions of the ignition	237
Preparing to start your vehicle	237
Important safety precautions	238
Starting the engine	239
Cold weather starting (flexible fuel vehicles only)	240
If the engine fails to start using the preceding instructions (flexible fuel vehicles only)	240
Guarding against exhaust fumes	241
Important ventilating information	241
Engine block heater (if equipped)	241
Brakes	243
Anti-lock brake system (ABS)	244
Using ABS	244
ABS warning lamp	244
Parking brake	245
AdvanceTrac with Roll Stability Control™ (RSC) stability enhancement system (if equipped)	246
Steering	251
Air suspension system (if equipped)	252
Limited-slip axle (if equipped)	253
Preparing to drive	253
Brake-shift interlock – column-shift transmission	254
Brake-shift interlock – floor-shift transmission	255
Automatic transmission operation	256
Driving with a 6–speed automatic transmission	256
If your vehicle gets stuck in mud or snow	259
Reverse sensing system (if equipped)	260
Rearview camera system (if equipped)	262
Control Trac four-wheel drive (4X4) operation (if equipped)	264
Positions of the Control Trac system	265
Shifting between modes	266
Shifting between 2H and 4A or 4H	266
Shifting between 4A and 4H	266
Shifting to/from 4L	267
Driving off-road with truck and utility vehicles	267
How your vehicle differs from other vehicles	267
Basic operating principles	268
If your vehicle goes off the edge of the pavement	268
If your vehicle gets stuck	269
Emergency maneuvers	269
Control Trac four–wheel drive system (if equipped)	270
Normal characteristics	270
Sand	270
Mud and water	271
Driving on hilly or sloping terrain	272
Driving on snow and ice	273
Maintenance and modifications	274
Driving through water	274
Roadside Emergencies	275
Roadside Assistance	275
Getting roadside assistance	275
Using roadside assistance	276
Hazard flasher control	276
Fuel pump shut-off switch	277
Fuses and relays	278
Fuses	278
Standard fuse amperage rating and color	278
Passenger compartment fuse panel	279
Power distribution box	282
Changing the tires	286
Dissimilar spare tire/wheel information	286
Stopping and securing the vehicle	288
Location of the spare tire and tools	289
Removing the jack and tools	289
Removing the spare tire	290
Tire change procedure	290
Stowing the spare tire	294
Wheel lug nut torque specifications	295
Running out of fuel	296
Jump starting	296
Preparing your vehicle	296
Connecting the jumper cables	297
Jump starting	298
Removing the jumper cables	298
Wrecker towing	300
Emergency towing	301
Customer Assistance	302
GETTING THE SERVICES YOU NEED	302
Away from home	302
Additional assistance	303
In California (U.S. only)	304
The Better Business Bureau (BBB) Auto Line Program (U.S. only)	305
Utilizing The Mediation/Arbitration Program (Canada only)	306
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA	306
ORDERING ADDITIONAL OWNER’S LITERATURE	308
Obtaining a French Owner’s Guide	308
Reporting safety defects (U.S. only)	309
Reporting safety defects (Canada only)	309
Cleaning	310
Washing the exterior	310
Waxing	311
Paint chips	311
Aluminum wheels and wheel covers	311
Engine	312
Plastic (non-painted) exterior parts	312
Windows and wiper blades	313
Instrument panel/Interior trim and cluster lens	313
Interior	314
Cleaning the climate controlled seats (if equipped)	315
Leather seats (if equipped, except for the King Ranch edition)	315
Leather seats for the King Ranch edition only (if equipped)	316
Underbody	317
Ford and Lincoln Mercury car care products	317
Maintenance and Specifications	318
Service recommendations	318
Precautions when servicing your vehicle	318
Working with the engine off	318
Working with the engine on	318
Opening the hood	319
Identifying components in the engine compartment	320
Windshield washer fluid	321
Checking and adding washer fluid for the liftgate	321
Changing the wiper blades	322
Changing the rear window wiper blade	322
Engine oil	323
Checking the engine oil	323
Adding engine oil	324
Engine oil and filter recommendations	325
Use SAE 5W-20 engine oil	325
Battery	326
Engine coolant	328
Checking engine coolant	328
Adding engine coolant	329
Recycled engine coolant	331
Coolant refill capacity	331
Severe climates	331
What you should know about fail-safe cooling	332
How fail-safe cooling works	332
When fail-safe mode is activated	333
Fuel Filter	334
What you should know about automotive fuels	334
Important safety precautions	334
Refueling	336
Easy Fuel™ “no cap” fuel system	337
Flex fuel vehicle (FFV) fuel fill inlet	338
Choosing the right fuel	338
Octane recommendations	338
FFV engines	338
Fuel quality	339
Cleaner air	340
Running out of fuel	340
Refilling with a portable fuel container	340
Essentials of good fuel economy	341
Measuring techniques	341
Filling the tank	341
Calculating fuel economy	342
Driving style — good driving and fuel economy habits	342
Habits	343
Maintenance	343
Conditions	343
Emission control system	344
On-board diagnostics (OBD-II)	345
Readiness for Inspection/Maintenance (I/M) testing	346
Power steering fluid	347
Brake fluid	347
Transmission fluid	348
Checking automatic transmission fluid	348
Air filter	348
Changing the air filter element	348
Vehicle storage	351
Motorcraft part numbers	353
Maintenance product specifications and capacities	354
Engine data	358
Engine drivebelt routing	359
Identifying your vehicle	359
Safety Compliance Certification Label	359
Vehicle identification number (VIN)	360
Transmission code designations	361
Accessories	362
Ford Custom Accessories for your vehicle	362
Exterior style	362
Interior style	362
Lifestyle	362
Peace of mind	363
Ford Extended Service Plan	364
Ford ESP Extended Service Plans (U.S. Only)	364
Ford ESP Extended Service Plans (Canada Only)	367
Scheduled Maintenance Guide	368
General maintenance information	368
Why maintain your vehicle?	368
Protecting your investment	368
Oil, fluids and flushing	369
Genuine Ford parts and service	369
Convenience	369
Factory-trained technicians	369
Genuine Ford and Motorcraft replacement parts	370
Value shopping for your vehicle’s maintenance needs	370
Which maintenance schedule should you follow?	370
Owner checks and services	370
Multi-point inspection	371
Normal scheduled maintenance and log	373
Maintenance schedule log	377
Special operating conditions	380
Special operating condition log	384
Exceptions	386
Coolant change record	387
Engine coolant change log	388

Match case Limit results 1 per page

Ford Motor Company parts in performance and durability. It is the

owner’s responsibility to determine the equivalency of such parts. Please

consult your

Warranty Guide

for complete warranty information.

Non-Ford approved chemicals or additives are not required for factory

recommended maintenance. In fact, Ford Motor Company recommends

against the use of such additive products unless specifically

recommended by Ford for a particular application.

Oil, fluids and flushing

In many cases, fluid discoloration is a normal operating characteristic

and, by itself, does not necessarily indicate a concern or that the fluid

needs to be changed. However, discolored fluids that also show signs of

overheating and/or foreign material contamination should be inspected

immediately by a qualified expert such as the factory-trained technicians

at your Ford or Lincoln Mercury Dealership. Your vehicle’s oils and fluids

should be changed at the specified intervals or in conjunction with a

repair. Flushing is a viable way to change fluid for many vehicle

sub-systems during scheduled maintenance. It is critical that systems are

flushed only with new fluid that is the same as that required to fill and

operate the system, or using a Ford-approved flushing chemical.

Genuine Ford parts and service

When planning your maintenance services, consider your Ford and

Lincoln Mercury dealership for all your vehicle’s needs.

Get the most from your service and maintenance visits

There are a lot of reasons why visiting your Ford or Lincoln Mercury

dealership for all your service needs is a great way to help keep your

vehicle running great.

Convenience

Many dealerships have extended evening and Saturday hours to make

your service visit more convenient. How’s that for quality service?

Factory-trained technicians

Ford and Lincoln Mercury service technicians participate in extensive

factory-sponsored certification training to help them become experts on

the operation of your vehicle. Ask your dealership about the training and

certification their technicians have received.

Scheduled Maintenance Guide

369

2011 Expedition

(exd)

Owners Guide, 1st Printing

USA

(fus)