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2013 Ford Edge Owner Manual Printing 4 - Page 271

2013 Ford Edge Manual

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270 Customer Assistance If your vehicle must be serviced while you are traveling or living in Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central America, the Caribbean, and Israel, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY FORD EXPORT OPERATIONS & GLOBAL INITIATIVES Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, Michigan 48101 U.S.A. Telephone: (313) 594-4857 FAX: (313) 390-0804 Email: [email protected] For customers in Guam, the Commonwealth of the Northern Mariana Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel free to call our Toll-Free Number: (800) 841-FORD (3673) If your vehicle must be serviced while you are traveling or living in Puerto Rico, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY FORD EXPORT OPERATIONS & GLOBAL INITIATIVES Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, Michigan 48101 Telephone: (800) 841-FORD (3673) FAX: (313) 390-0804 Email: [email protected] www.ford.com.pr If your vehicle must be serviced while you are traveling or living in the Middle East, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: Ford Middle East Customer Relationship Center P.O. Box 21470 Dubai, United Arab Emirates Telephone: +971 4 3326084 2013 Edge (edg) Owners Guide gf, 4th Printing, November 2012 USA (fus)

Section	Page
Table of Contents	2
Introduction	10
ABOUT THIS MANUAL	10
Protecting the Environment	10
SYMBOL GLOSSARY	11
DATA RECORDING	12
Service Data Recording	12
Event Data Recording	13
CALIFORNIA PROPOSITION 65	14
PERCHLORATE MATERIAL	14
FORD CREDIT (U.S. ONLY)	15
REPLACEMENT PARTS RECOMMENDATION	15
Scheduled Maintenance and Mechanical Repairs	15
Collision Repairs	15
Warranty on Replacement Parts	15
SPECIAL NOTICES	16
New Vehicle Limited Warranty	16
Special Instructions	16
MOBILE COMMUNICATIONS EQUIPMENT	16
EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION	17
Child Safety	18
GENERAL INFORMATION	18
CHILD SEATS	20
CHILD SEAT POSITIONING	20
BOOSTER SEATS	22
Types of Booster Seats	23
INSTALLING CHILD SEATS	25
Using Lap and Shoulder Belts	25
Using Lower Anchors and Tethers for CHildren (LATCH)	28
Use of Inboard Lower Anchors from the Outboard Seating Positions (Center Seating Use)	30
Combining Safety Belt and LATCH Lower Anchors for Attaching Child Safety Seats	30
Using Tether Straps	30
CHILD SAFETY LOCKS	32
Safety Belts	33
PRINCIPLES OF OPERATION	33
FASTENING THE SAFETY BELTS	35
Restraint of Pregnant Women	36
Safety Belt Locking Modes	36
Vehicle Sensitive Mode	37
Automatic Locking Mode	37
When to Use the Automatic Locking Mode	37
How to Use the Automatic Locking Mode	38
How to Disengage the Automatic Locking Mode	38
Safety Belt Extension Assembly	38
SAFETY BELT HEIGHT ADJUSTMENT	38
SAFETY BELT WARNING LIGHT AND INDICATOR CHIME	39
Conditions of Operation	39
SAFETY BELT-MINDER®	40
Deactivating and Activating the Belt-Minder® Feature	41
One-time Belt-Minder® Disable	42
CHILD RESTRAINT AND SAFETY BELT MAINTENANCE	42
Personal Safety System	43
PERSONAL SAFETY SYSTEM™	43
How Does the Personal Safety System Work?	43
Supplementary Restraints System	44
PRINCIPLES OF OPERATION	44
SOS POST-CRASH ALERT SYSTEM™	45
DRIVER AND PASSENGER AIRBAGS	46
Proper Driver and Front Passenger Seating Adjustment	47
Children and Airbags	47
FRONT PASSENGER SENSING SYSTEM	48
SIDE AIRBAGS	52
SAFETY CANOPY® CURTAIN AIRBAGS	53
CRASH SENSORS AND AIRBAG INDICATOR	55
AIRBAG DISPOSAL	56
Keys and Remote Control	57
PRINCIPLE OF OPERATION	57
Intelligent Access (If Equipped)	57
GENERAL INFORMATION ON RADIO FREQUENCIES	57
Intelligent Access (If Equipped)	58
REMOTE CONTROL	58
Integrated Keyhead Transmitters (IKTs) (If Equipped)	58
Intelligent Access Key (If Equipped)	59
Replacing the Battery	60
Integrated Keyhead Transmitter	60
Intelligent Access Transmitter	60
Memory Feature (If Equipped)	61
Programming to the Remote Control	61
Deactivating from the Remote Control	62
Car Finder	62
Sounding a Panic Alarm	62
Remote Start (If Equipped)	62
Remote Starting the Vehicle	63
Extending the Vehicle Run Time	64
Turning the Vehicle Off After Remote Starting	64
REPLACING A LOST KEY OR REMOTE CONTROL	64
MyKey	65
PRINCIPLES OF OPERATION	65
Non-configurable Settings	65
Configurable Settings	65
CREATING A MYKEY	66
Programming/Changing Configurable Settings	66
CLEARING ALL MYKEYS	67
CHECKING MYKEY SYSTEM STATUS	67
USING MYKEY WITH REMOTE START SYSTEMS	68
Vehicles With Ford-approved Aftermarket Remote Start Systems	68
Vehicles With Non-Ford-approved Aftermarket Remote Start Systems	69
MYKEY TROUBLESHOOTING	70
Locks	72
LOCKING AND UNLOCKING	72
Power Door Locks	72
Remote Control	72
Unlocking the Doors (Two-Stage Unlock)	72
Locking the Doors	72
Power Liftgate (If Equipped)	73
Activating Intelligent Access (If Equipped)	73
At the Front Doors	73
At the Liftgate	74
Smart Unlocks for Integrated Keyhead Transmitter	74
Smart Unlocks for Intelligent Access Keys (If Equipped)	74
Autolock Feature (If Enabled)	75
Autounlock Feature (If Enabled)	75
Enabling or Disabling	75
Illuminated Entry	75
Illuminated Exit	76
Battery Saver	76
Accessory Mode Battery Saver for Intelligent Access Keys (If Equipped)	76
LIFTGATE	76
Manual Liftgate	77
Power Liftgate (If Equipped)	77
Opening and Closing the Power Liftgate	78
Obstacle Detection	79
Resetting the Power Liftgate	79
SECURICODE™ KEYLESS ENTRY KEYPAD (IF EQUIPPED)	80
Programming a Personal Entry Code	80
Erasing a Personal Code	81
Anti-Scan Feature	81
Unlocking and Locking the Doors	81
Security	82
SECURILOCK® PASSIVE ANTI-THEFT SYSTEM	82
Automatic Arming	82
Automatic Disarming	82
Replacement Keys	82
Programming a Spare Integrated Keyhead Transmitter	83
Programming a Spare Intelligent Access Key (If Equipped)	84
ANTI-THEFT ALARM (IF EQUIPPED)	85
Arming the Alarm	85
Disarming the Alarm	86
Steering Wheel	87
ADJUSTING THE STEERING WHEEL	87
AUDIO CONTROL	87
VOICE CONTROL (IF EQUIPPED)	88
CRUISE CONTROL	88
INFORMATION DISPLAY CONTROL	89
Cluster Display Control Features	89
Wipers and Washers	90
WINDSHIELD WIPERS	90
Speed-dependent Wipers (If Equipped)	90
RAIN-SENSING WIPERS (IF EQUIPPED)	90
WINDSHIELD WASHERS	91
REAR-WINDOW WIPER AND WASHERS	91
Lighting	92
LIGHTING CONTROL	92
High Beams	92
Headlamp Flasher	92
AUTOLAMPS	93
Autolamp control (if equipped)	93
INSTRUMENT LIGHTING DIMMER	93
HEADLAMP EXIT DELAY	93
DAYTIME RUNNING LAMPS (IF EQUIPPED)	94
DIRECTION INDICATORS	95
INTERIOR LAMPS	95
Dome lamp control	95
Front Row Map Lamps (If Equipped)	95
Map/dome lamp (if equipped)	96
Rear courtesy lamp	96
Windows and Mirrors	97
POWER WINDOWS	97
Rear Window Buffeting	97
One-Touch Up or Down (Driver’s Window)	97
Bounce-Back	97
Overriding the Bounce-Back Feature	97
Accessory Delay	98
Window Lock	98
EXTERIOR MIRRORS	98
Power Exterior Mirrors	98
Foldaway Exterior Mirrors	99
Memory Mirrors (If Equipped)	99
Signal Indicator Mirrors (If Equipped)	99
Integrated Blind Spot Mirrors (If Equipped)	99
Blind Spot Information System (BLIS®) with Cross Traffic Alert (CTA) (If Equipped)	100
INTERIOR MIRROR	100
Auto-Dimming Mirror (If Equipped)	100
SUN VISORS	101
Slide-On-Rod	101
Illuminated Visor Vanity Mirror (If Equipped)	101
PANORAMIC VISTA ROOF® AND POWER SUNSHADES (IF EQUIPPED)	101
Opening the Sunshade and Moonroof	102
Closing the Moonroof and Sunshades	103
Venting the Moonroof	103
Instrument Cluster	104
GAUGES	104
Type 1	104
Fuel Gauge	104
Type 2	105
WARNING LAMPS AND INDICATORS	105
Adaptive cruise control (if equipped) (RTT)	106
Airbag readiness	106
Anti-lock brake system	106
Brake system warning light	106
Charging system (RTT)	107
Direction Indicator	107
Door ajar (RTT)	107
Engine oil pressure (RTT)	107
Engine coolant temperature (RTT)	107
Grade assist (if equipped) (RTT)	108
Heads up display (if equipped)	108
High beams	108
Low fuel (RTT)	108
Low tire pressure warning	108
Low washer fluid (RTT)	108
Powertrain malfunction/reduced power	108
Safety belt	109
Service engine soon	109
Speed control (if equipped) (RTT)	109
Stability Control System	110
Stability Control System Off	110
AUDIBLE WARNINGS AND INDICATORS	110
Key In Ignition Warning Chime	110
Keyless Warning Alert (If Equipped)	110
Headlamps On Warning Chime	110
Parking Brake On Warning Chime	110
Information Displays	111
GENERAL INFORMATION	111
Information Display Controls (Type 1)	111
Menu	111
Trip Computer	115
Resetting the trip computer	115
Trip Odometer	115
Distance to E	115
Inst. Fuel Econ	115
Average fuel	115
Fuel Used	115
Total Odometer	116
Compass (non MyFord/MyLincoln Touch units only)	116
Information Messages	116
Information Display Controls (Type 2)	116
Main menu	117
Display Mode	117
Trip 1 & 2	119
Fuel Economy	120
Settings	120
Information	122
Menu control	123
INFORMATION MESSAGES	123
Audio System	132
GENERAL INFORMATION	132
Radio Frequencies and Reception Factors	132
CD and CD Player Information	132
MP3 Track and Folder Structure	133
MyFord® SYSTEM	134
Menu Structure	136
AM/FM/CD PREMIUM AUDIO SYSTEM	138
AM/FM/CD SONY® AUDIO SYSTEM (IF EQUIPPED)	140
AUXILIARY INPUT JACK (IF EQUIPPED)	141
USB PORT (IF EQUIPPED)	142
MEDIA HUB (IF EQUIPPED)	143
SATELLITE RADIO INFORMATION (IF EQUIPPED)	143
Satellite Radio Channels	143
Satellite Radio Reception Factors	144
Sirius Satellite Radio Service	144
Satellite Radio Electronic Serial Number (ESN)	145
Troubleshooting	145
Climate Control	147
MANUAL HEATING AND AIR CONDITIONING SYSTEM	147
DUAL AUTOMATIC TEMPERATURE CONTROL SYSTEM	148
DUAL AUTOMATIC TEMPERATURE CONTROL SYSTEM (WITH SONY® AUDIO SYSTEM)	151
DUAL AUTOMATIC TEMPERATURE CONTROL SYSTEM (WITH MyTemp)	153
GENERAL OPERATING TIPS	154
Manual Climate Control	154
Automatic Climate Control	155
HEATED WINDOWS AND MIRRORS (IF EQUIPPED)	156
Heated Rear Window	156
Heated Exterior Mirrors (If Equipped)	156
CABIN AIR FILTER	157
REMOTE START CLIMATE OPERATION (IF EQUIPPED)	157
Manual Climate Systems	158
Automatic Climate Systems	158
Automatic Settings	158
Last Settings	158
Heated and Cooled Devices	158
Seats	159
SITTING IN THE CORRECT POSITION	159
HEAD RESTRAINTS	160
Front Seat and Rear Seat Outboard Head Restraints	160
Rear Seat Center Head Restraint	161
Tilting Head Restraints (If Equipped)	162
MANUAL SEATS	162
POWER SEATS (IF EQUIPPED)	164
Power Lumbar	165
MEMORY FUNCTION (IF EQUIPPED)	166
Programming a Memory Position	166
Recalling a Memory Position	166
Recalling a Memory Position with the Remote Control	166
Easy Entry and Exit Feature (If Equipped)	166
HEATED SEATS (IF EQUIPPED)	167
REAR SEATS	168
EasyFold® Folding Seat (If Equipped)	168
REAR SEAT ARMREST	169
Universal Garage Door Opener (If Equipped)	170
HOMELINK® WIRELESS CONTROL SYSTEM (IF EQUIPPED)	170
Programming	170
Erasing the Function Button Codes	172
Reprogramming a single button	172
Programming HomeLink to a Genie Intellicode 2 garage door opener	172
Programing the transmitters	173
Programming HomeLink to the Genie Intellicode garage door opener motor	174
Clearing a HomeLink device	174
FCC and RSS-210 Industry Canada Compliance	174
Auxiliary Power Points	175
AUXILIARY POWER POINTS	175
Storage Compartments	176
CENTER CONSOLE	176
OVERHEAD CONSOLE	176
Starting and Stopping the Engine	177
GENERAL INFORMATION	177
IGNITION SWITCH (IF EQUIPPED)	177
KEYLESS STARTING (IF EQUIPPED)	178
Ignition Modes	178
STARTING A GASOLINE ENGINE	179
Vehicles with an Ignition Key	179
Vehicles with Keyless Start	180
Fast Restart (Vehicles with Keyless Start)	180
Failure to Start	180
Stopping the Engine When Your Vehicle Is Stationary	181
Stopping the Engine When Your Vehicle Is Moving	181
Guarding Against Exhaust Fumes	181
Important Ventilating Information	182
ENGINE BLOCK HEATER (IF EQUIPPED)	182
Using the Engine Block Heater	183
Fuel and Refueling	184
SAFETY PRECAUTIONS	184
FUEL QUALITY	185
Choosing the Right Fuel	185
Octane Recommendations	185
RUNNING OUT OF FUEL	186
Refilling with a Portable Fuel Container	186
REFUELING	187
Easy Fuel® “No Cap” Fuel System	188
FUEL CONSUMPTION	189
Filling the Tank	189
Calculating Fuel Economy	189
EMISSION CONTROL SYSTEM	190
On-board Diagnostics (OBD-II)	191
Readiness for Inspection/Maintenance (I/M) Testing	192
Transmission	193
AUTOMATIC TRANSMISSION	193
SelectShift Automatic® Transmission (If Equipped)	195
Automatic Transmission Adaptive Learning	196
Brake-shift interlock	197
If Your Vehicle Gets Stuck in Mud or Snow	198
HILL START ASSIST (IF EQUIPPED)	198
Using Hill Start Assist	199
All-Wheel Drive (If Equipped)	200
USING YOUR ALL-WHEEL DRIVE (AWD) SYSTEM (IF EQUIPPED)	200
Driving In Special Conditions With All-Wheel Drive (AWD)	200
Basic operating principles in special conditions	201
If Your Vehicle Goes Off the Edge of the Pavement	201
If Your Vehicle Gets Stuck	201
Emergency Maneuvers	202
Sand	202
Mud and Water	203
Driving on Hilly or Sloping Terrain	204
Driving on Snow and Ice	205
Maintenance and Modifications	206
Brakes	207
GENERAL INFORMATION	207
Brake Over Accelerator	207
Brake Assist	207
Anti-Lock Brake System	207
HINTS ON DRIVING WITH ANTI-LOCK BRAKES	208
PARKING BRAKE	208
Traction Control	209
PRINCIPLES OF OPERATION	209
USING TRACTION CONTROL	209
System Indicator Lights and Messages	209
Stability Control	210
PRINCIPLES OF OPERATION	210
USING ADVANCETRAC® WITH RSC®	211
Parking Aids	212
SENSING SYSTEM (IF EQUIPPED)	212
Using the Rear Sensing System	213
REAR VIEW CAMERA SYSTEM (IF EQUIPPED)	213
Using the Rear View Camera System	215
Adjusting the Rear View Camera Settings	215
Guidelines and the Centerline	216
Visual Park Aid Alert	216
Manual Zoom	217
Rear Camera Delay	217
Cruise Control	218
PRINCIPLES OF OPERATION	218
USING CRUISE CONTROL	218
Switching Cruise Control On	218
Setting a Speed	218
Changing the Set Speed	219
Canceling the Set Speed	219
Resuming the Set Speed	219
Switching Cruise Control Off	219
USING ADAPTIVE CRUISE CONTROL (IF EQUIPPED)	219
Setting Adaptive Cruise Control	220
Following a Vehicle	221
Setting the Gap Distance	222
Disengaging Adaptive Cruise Control	222
Overriding Adaptive Cruise Control	222
Changing the Set Speed	223
Resuming the Set Speed	223
Low Speed Automatic Cancellation	223
Hilly Condition Usage	223
Switching Off Adaptive Cruise Control	224
Detection Issues	224
Adaptive Cruise Control Not Available	225
Blocked Sensor	225
Switching to Normal Cruise Control	226
Driving Aids	227
BLIND SPOT INFORMATION SYSTEM (BLIS®) WITH CROSS TRAFFIC ALERT (CTA) (IF EQUIPPED)	227
Using the Systems	228
System Lights and Messages	229
System Sensors	230
System Limitations	231
False Alerts	231
System Errors	232
Switching the Systems Off and On	232
COLLISION WARNING SYSTEM (IF EQUIPPED)	232
Using the Collision Warning System	233
Blocked Sensors	234
System Limitations	235
STEERING	236
Load Carrying	237
CARGO NETS (IF EQUIPPED)	237
CARGO MANAGEMENT SYSTEM (IF EQUIPPED)	238
ROOF RACKS AND LOAD CARRIERS (IF EQUIPPED)	239
UTILITY HOOK	240
LOAD LIMIT	240
Vehicle Loading – With and Without a Trailer	240
Towing	248
TOWING A TRAILER	248
Load Placement	248
TRAILER SWAY CONTROL (IF EQUIPPED)	249
RECOMMENDED TOWING WEIGHTS	249
ESSENTIAL TOWING CHECKS	250
Trailer Towing Connector (Vehicles Equipped with a Trailer-towing or Prep Package)	251
Hitches	251
Safety Chains	251
Trailer Brakes	252
Trailer Lamps	252
Before Towing a Trailer	252
When Towing a Trailer	252
Launching or Retrieving a Boat or Personal Watercraft (PWC)	253
TRANSPORTING THE VEHICLE	254
TOWING THE VEHICLE ON FOUR WHEELS	255
Emergency Towing	255
Recreational Towing	255
Vehicles Equipped with a 2.0L Engine	255
Vehicles Equipped with a 3.5L or 3.7L Engine	256
Driving Hints	257
BREAKING-IN	257
ECONOMICAL DRIVING	257
DRIVING THROUGH WATER	258
FLOOR MATS	259
Roadside Emergencies	261
ROADSIDE ASSISTANCE	261
Vehicles Sold in the U.S.: Getting Roadside Assistance	261
Vehicles Sold in the U.S.: Using Roadside Assistance	261
Vehicles Sold in Canada: Getting Roadside Assistance	262
Vehicles Sold in Canada: Using Roadside Assistance	262
HAZARD WARNING FLASHERS	262
FUEL CUT-OFF SWITCH	262
JUMP-STARTING THE VEHICLE	263
Preparing Your Vehicle	263
Connecting the Jumper Cables	264
Jump Starting	265
Removing the Jumper Cables	265
Customer Assistance	266
GETTING THE SERVICES YOU NEED	266
Away from Home	266
Additional Assistance	267
IN CALIFORNIA (U.S. ONLY)	268
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY)	269
UTILIZING THE MEDIATION or ARBITRATION PROGRAM (CANADA ONLY)	270
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA	270
ORDERING ADDITIONAL OWNER’S LITERATURE	272
Obtaining a French Owner’s Manual	272
REPORTING SAFETY DEFECTS (U.S. ONLY)	273
REPORTING SAFETY DEFECTS (CANADA ONLY)	273
Fuses	274
CHANGING A FUSE	274
Fuses	274
Standard Fuse Amperage Rating and Color	274
FUSE SPECIFICATION CHART	275
Power Distribution Box	275
Passenger Compartment Fuse Panel	280
Maintenance	284
GENERAL INFORMATION	284
Precautions	284
Working with the Engine Off	284
Working with the Engine On	284
OPENING AND CLOSING THE HOOD	285
UNDER HOOD OVERVIEW	286
ENGINE OIL DIPSTICK	288
ENGINE OIL CHECK	288