2014 Ford E150 Passenger Owner Manual Printing 1 - Page 343
2014 Ford E150 Passenger Manual
Page 343 highlights
342 SYNC® Vehicle Health Report and SYNC Services (Traffic, Directions and Information) issues Issue Possible Possible solution(s) cause(s) I received a text • Your account • This is a free feature, but you that the Vehicle may not be must first register online to use it. Health Report is activated on the • Make sure that your VIN is correctly listed in your account. not activated. website, OR • You may have the wrong VIN (vehicle identification number) listed. I am unable to The preferred When you register your account, retrieve the report dealer information you must list a preferred dealer. If on the website, or did not load one is already listed, try selecting I receive a system correctly. another dealer and logging out. error. Log back in and change it back to your preferred dealer and retrieve the report. I am unable to • This could be • Update your mobile number in submit a report. due to your your account on the website. phone's • Make sure you have full signal compatibility, OR strength and that your Bluetooth • Bad signal volume level has been turned up. strength, OR • Try deleting your phone and • Your phone may performing a clean pairing. not be activated on the website. I heard a • The phone in • This is a free feature, but you commercial when I use is not must first register online to use it. tried to use activated, OR • Turn off ID blocker on your Traffic, Directions • Your phone has phone as the system recognizes and Information. ID blocker active. you by your phone number. • Make sure the currently connected phone is the same one that is registered on your SyncMyRide account. 2014 Econoline (eco) Owners Guide gf, 1st Printing, November 2012 USA (fus)