2015 Ford F450 Super Duty Crew Cab Owner Manual Printing 2 - Page 356

SYNC™ (If Equipped) Phone issues Issue Possible cause(s) Possible solution(s) The system says Phonebook This may be a limitation on Downloaded but the your phone's capability. phonebook in SYNC is empty or missing contacts. Try pushing your phonebook contacts to SYNC by using the Add Contacts feature. If the missing contacts are stored on your SIM card, try moving them to the device memory. Remove any pictures or special ring tones associated with the missing contact. Depending upon your phone, you may have to grant SYNC permission to access your phonebook contacts. Make sure to confirm when prompted by your phone during the phonebook download. Go to the website to review your phone's compatibility. Try turning off the device, resetting the device or removing the device's battery, then trying again. Try deleting your device from SYNC, deleting SYNC from your device and trying again. Check the security and auto accept and prompt always settings relative to the SYNC Bluetooth connection on your phone. Update your device's firmware. Turn off the Auto phonebook download setting. Go to the website to review your phone's compatibility. I am having trouble connecting my phone to SYNC. This is a phone-dependent feature. This may be a possible phone malfunction. Text messaging is not working on SYNC. This is a phone-dependent feature. 353 Super Duty (), enUSA